Apprentice Financial Services Administrator

KIRBY AND KNOTT FINANCIAL PLANNING LTD

GLOUCESTER (GL2 8EY)

Closes on Friday 18 July 2025

Posted on 13 June 2025


Summary

A unique opportunity to start a career in financial advice. We are looking for a bright ambitious individual who is keen on exploring a future in Financial Advice. Starting as an apprentice administrator you will be given the skills and knowledge to build a great foundation for your future career.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Financial services administrator (level 3)
Hours
Monday - Friday. 9.30am - 5.00pm

35 hours a week

Start date

Monday 4 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Speaking with product providers to request information
  • Being a point of contact for clients by phone and email
  • Checking and recording information on to back office systems
  • Responding to in bound enquiries
  • Preparation of files and printed items

Where you'll work

UNIT 6
THE STEADINGS BUSINES
MAISEMORE
GLOUCESTER
GL2 8EY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SIMPLY ACADEMY LTD

Your training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Your training plan

Financial Services Administrator Level 3 Apprenticeship Standard:

  • CII - Financial Services, Regulation and Ethics (R01) qualification
  • Learning will be a combination of remote classroom and digital learning
  • Training will be flexible around the role, but will account for 20% of time at work

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 6)

GCSE in:

English (grade 6)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

Other requirements

Our vacancy start dates are flexible for the right candidate.

About this company

We are a Financial Planning business based in Gloucester. We serve clients across the South West of the UK. Our advice and services are all centred around clients, their family, their business, and helping them to make their future financial aspirations a reality.

http://www.kirbyknott.co.uk (opens in new tab)

After this apprenticeship

  • There will be the ability to move into a full time administration role immediatately after successful completion
  • Following this, the career routes could include paraplanning, operations or client facing advice roles

Ask a question

The contact for this apprenticeship is:

KIRBY AND KNOTT FINANCIAL PLANNING LTD

Alex Kirby

alex.kirby@sjpp.co.uk

01452 348690

The reference code for this apprenticeship is VAC1000326032.

Apply now

Closes on Friday 18 July 2025

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