Business Administrator (Commercial) Apprenticeship

Summary

Albert Jagger are looking for an enthusiastic individual with a willingness to learn. You will work within the commercial department where you will carry out administrative tasks such as import/export administration, processing customer orders and more.

Wage

£20,124 a year

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Training course

Business administrator (level 3)

Hours

Monday to Thursday, 8.30am to 5.15pm, 8.30am to 4.00pm on Friday.

38 hours 45 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Day to day duties will include:

Liaising with customers
Liaising with freight forwarders
Import/export administration
Booking couriers
Processing customer orders
Calculating shipping costs
Filing, scanning, and photocopying
Social Media Activities
Marketing Disciplines

Where you'll work

CENTAUR WORKS
GREEN LANE
WALSALL
WS2 8HG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period
You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 9-5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working

Other requirements

Albert Jagger is looking for someone who has exceptional timekeeping skills and a strong interest in social media.

About this company

As a leading manufacturer of metal pressings and stampings and mechanical sub-assemblies in the West Midlands, we pride ourselves on delivering high-quality products that exceed your expectations.

https://www.albertjagger.co.uk (opens in new tab)

Company benefits

Pension Scheme Enrollment

After this apprenticeship

Upon successful completion of the Apprenticeship, a full-time position will be available

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