Apprentice Supervisor
STARBUCKS COFFEE COMPANY (UK) LIMITED
Hertford (SG14 1BN)
Closes in 18 days (Friday 4 July 2025)
Posted on 11 June 2025
Contents
Summary
We’ve got an exciting opportunity for you to join us as an apprentice store supervisor. Find your place as a leader at Starbucks and help us build the brand’s future. If you're welcoming, helpful and friendly with a desire to learn new skills then this could be the perfect role for you. Apply today to start your fantastic career at Starbucks!
- Wage
-
£22,048 a year
Check minimum wage rates (opens in new tab)
£13.25 Per Hour £424.00 Per Week
- Training course
- Hospitality supervisor (level 3)
- Hours
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32 hours per week on a rota basis.
32 hours a week
- Start date
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Monday 7 July 2025
- Duration
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1 year 2 months
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Here, your voice is brewed into everything we do. Here you’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high-quality service, beverages and products, whilst creating our third-place environment.
You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment for your partners on shift. You’ll be solving problems in the moment, as you’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You’ll be an ambassador for our partner networks, making sure our partners know, they belong here.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
- Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers.
- Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store.
- Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience.
- Identifying teachable moments to share best practices with the team.
- Seeing challenges as opportunities for continuous improvement to drive operational excellence.
- Executing store operations during scheduled shifts, including organising opening and closing duties.
- Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Providing quality beverages and food products consistently for all customers by adhering to all recipes and presentation standards.
- Following health, safety and sanitation guidelines for all products.
- All our retail store partners begin their careers with us by undertaking an introductory training programme which is led by our amazing in-store trainers and coaches and is designed to immerse you in the Starbucks culture and set you up for success.
These training programmes are delivered in our stores and provide partners with the opportunity to learn on-the-job supported by their manager.
Where you'll work
12 Bircherley Green
Hertford
SG14 1BN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
INSPIRO LEARNING LIMITED
Your training course
Hospitality supervisor (level 3)
Understanding apprenticeship levels (opens in new tab)
Your training plan
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Supervisory Experience
- Team Leading Experience
Other requirements
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. You will be required to be at store for 7am to set up when on early shift and hour after closing to shut down. Level 3 Hospitality Supervisor Apprenticeship Standard. Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route. Each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's regional trainer confirm they have met all the requirements of the standard, they will be put through to end end-point assessment. The end-point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-point assessment.
About this company
Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.
Company benefits
Free drinks and food when you’re on shift. A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise. Discounts with local and national retailers through Perks at Work platform.
After this apprenticeship
This is a fantastic opportunity to start your career at Starbucks. We pride ourselves on training, development and progression so this application is just the start! This vacancy is for a permanent role.
Ask a question
The contact for this apprenticeship is:
INSPIRO LEARNING LIMITED
Debbie Pennington
debbie.pennington@inspirolearning.co.uk
0116 504 0275
The reference code for this apprenticeship is VAC1000325585.
Apply now
Closes in 18 days (Friday 4 July 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.