Office Apprentice
LANGLEY SCHOOL
West Midlands (B92 7ER)
Closes in 15 days (Tuesday 1 July 2025 at 11:59pm)
Posted on 11 June 2025
Contents
Summary
Unique opportunity to experience a range of school admin roles. An opportunity to work with students, support/teaching staff and engage with parents/members of public. Verbal/written communication skills will be developed. Experienced, welcoming and supportive team.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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37 hours - Monday to Friday, between 7.30am and 4.00pm, 39 working weeks per year (term time plus INSET days).
37 hours a week
- Start date
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Monday 1 September 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Greeting visitors at Reception
- Answering incoming calls
- Support with arranging cover for absent staff
- Examination administration
- Attendance administration
- Support Data Manager with administrative tasks
Where you'll work
Langley School Kineton Green Road
Olton
Solihull
West Midlands
B92 7ER
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
You will be supported by a Business Assessor/Coach, who will visit you at your workplace every 8 weeks to pick up the work-based evidence and help you prepare for the independently assessed End Point Assessments at the end of your learning. You will also attend six workshops at Solihull College & University Centre (Blossomfield Campus) throughout the academic year.
Requirements
Essential qualifications
GCSE in:
GCSE's in Maths & English (grade 4 or above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Attention to detail
- Customer care skills
- Team working
- Good interpersonal skills
- Ability to use own initiative
About this company
Langley School is an inclusive, welcoming secondary. We aspire for greatness in all that we do. Our young people are at the heart of everything and decisions we take are based always on what is best for their lives, experiences and future. We are so proud to be Great Place to Work Certified, helping us to understand more about what we are doing well and understanding more about what else we can do to create a positive community for everyone
After this apprenticeship
This role offers a unique opportunity to experience a range of school administration roles, which will provide the successful applicant with a wide skill set and excellent platform for their future career. Vacancies may arise at Langley School or schools within the Multi-Academy Trust, but the Apprentice will develop a skill set that will make them good candidates for support staff vacancies in any school setting.
Ask a question
The contact for this apprenticeship is:
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Paul Bates
paul.bates@solihull.ac.uk
01216787000
The reference code for this apprenticeship is VAC1000325528.
Apply now
Closes in 15 days (Tuesday 1 July 2025 at 11:59pm)
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