Office Administration Apprentice

THE DPO CENTRE LTD

IPSWICH (IP2 8SJ)

Closes in 18 days (Friday 4 July 2025)

Posted on 10 June 2025

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Summary

To support our continued growth, we are looking for a proactive and highly organised individual to join us as an Office Administration Apprentice, playing a key role in ensuring the smooth operation of our office environment and supporting key business functions.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

£9.00 per hour

Training course
Business administrator (level 3)
Hours
Monday – Friday 09:00am – 5:30pm. Hybrid working with 3 days in our Ipswich Office.

37 hours 30 minutes a week

Start date

Monday 11 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This apprenticeship offers the opportunity to develop essential workplace skills while gaining hands-on experience in office administration and project management.The successful candidate will be able to demonstrate excellent communication and organisational skills, the ability to prioritise workloads effectively, and a structured approach to tasks. This is an excellent opportunity for someone with a keen eye for detail, a proactive mindset, and a willingness to learn in a dynamic office environment.

Duties and Responsibilities:

Office Administration:

  • Maintain stock levels and place orders for office supplies, equipment, and lunch for pod/office days
  • Ensure the office environment is tidy, safe, and well-maintained, including monitoring maintenance needs and restocking first aid kits
  • Set up desks and assist with basic workstation assembly
  • Organisation and distribute incoming and outgoing mail and collect parcels from reception
  • Meet and greet visitors and assist with booking internal meetings rooms
  • Assist in organising company events and staff engagement activities
  • Collate employee messages for anniversaries and other occasions

Project & Team Support:

  • Provide general administrative support to the Project Management team
  • Assist with preparing 1:1 meeting notes for Project Managers
  • Produce end-of-month timesheets for clients
  • Assist with diary management of DPOs
  • Assist with scheduling client meetings with support from the project team

Commercial Support:

  • Provide general administrative support to the Commercial Team
  • Assist with updating and drafting proposal templates for prospect clients
  • Support with updating client logos on a monthly basis
  • Assist with task management for the commercial team

Recruitment & Onboarding Support:

  • Support HR with onboarding tasks including preparing onboarding packs
  • Update and maintain staff directories
  • Update stakeholders’ availability on our recruitment platform
  • Book final interviews and send final interview documentation to recruiting managers
  • Schedule post probation personal development meetings for employees
  • Send out probation meeting documents to relevant employees and respective line managers
  • Coordinate post-probation caricatures to be created for employees
  • Assist with weekly recruitment reports

Data Entry & System Maintenance:

  • Assign and prioritise incoming invoices within our client management system
  • Send reminder emails to Service Level Agreement (SLA) managers regarding upcoming renewals
  • Update invoice records in excel document, ensuring flagged entries are corrected
  • Maintain cleanliness and accuracy of CRM tabs, ensuring relevant information is up to date

Where you'll work

THE SUFFOLK ENTERPRISE CENTRE
FELAW MALTINGS
44 FELAW STREET
IPSWICH
IP2 8SJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SUFFOLK NEW COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

  • Business Administrator Standard
  • English and maths (if required) Level 2

Requirements

Essential qualifications

GCSE in:

  • or equivalent in English (grade 4/C)
  • or equivalent in Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Willingness to learn

Other requirements

We are looking for the successful applicant to be able to demonstrate: Confidentiality, whilst instilling trustworthiness. The ability to work under pressure and juggle multiple active priorities. An enthusiastic team player with a ‘Can Do’ approach and resilient attitude. A willingness to learn, work hard, contribute to the team and develop new skills.

About this company

About Us The DPO Centre is a leading Data Protection Officer resource centre, delivering expert data protection and privacy advice, and access to skilled and experienced resources whenever and wherever it is needed. We have one of the largest teams of Data Protection Officers available. Having worked with over 1,000 clients across a wide range of sectors, our team of privacy professionals are exceptionally well placed to deliver the knowledge, experience and expertise required by our clients. Headquartered in London, England, we also have an office in Toronto, New York and a network of offices throughout Europe, with our European operations centred in Dublin, Ireland and Amsterdam, The Netherlands. What we do: The DPO Centre exists to reduce the burden of complying with data protection laws and to enable organisations to use compliance as a differentiator that increases organisational value. We support organisations to establish and maintain robust privacy frameworks and we deliver the knowledge and experience required to understand the risks, improve trust and increase customer and stakeholder engagement. We offer a range of valuable services and flexible packages, meaning clients select the level of support that is right for them, whether that be a one-off consultancy project, or ongoing long-term support. We provide: • Outsourced Data Protection – from a single DPO one day per month, to your entire privacy office • Data protection consultancy and interim support services • EU, UK & NIS representative services • Data protection training and awareness • Email and telephone data protection advice line Our Culture: Our #ONETEAM philosophy is a fundamental element of our success, it sets us apart from our competitors, and enables us to consistently build on our core values of Respect, Adapt and Deliver. At The DPO Centre, we value skills and nurture talent to create an inspiring workplace. We know that our people are our greatest asset and the best results come from teamwork and collaboration. Our mission is to inspire and develop one remarkable team that delivers the extraordinary.

https://www.dpocentre.com/ (opens in new tab)

Company benefits

Remote/Hybrid Working 25 days annual leave Wellbeing Scheme Professional Development Pension Scheme

After this apprenticeship

  • This apprenticeship offers structured learning and development opportunities, with the potential to progress into a full-time administrative role upon successful completion of the programme

Ask a question

The contact for this apprenticeship is:

SUFFOLK NEW COLLEGE

Recruitment Team

recruitment@dpocentre.com

The reference code for this apprenticeship is VAC1000325315.

Apply now

Closes in 18 days (Friday 4 July 2025)

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