Vehicle Administrator Apprentice

Summary

This is a great opportunity for someone who is looking to kick start their career in administration. The successful candidate will assist driver services team with maintaining accurate vehicle information on their systems and general administration.

Wage

£15,704 a year

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Training course

Business administrator (level 3)

Hours

9.00am to 5:30pm, Monday to Friday.

40 hours a week

Start date

Sunday 24 August 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Updating MOT data on relevant systems.
Updating allocation information on all internal systems
Running monthly MI for all teams
New vehicle importing (Key2/Oscar for all teams.
New vehicle Order progression for all teams.
Collaborate with various teams within the organisation to support the achievement of business goals and objectives.
Support the Group to help achieve/reach business goals and objectives set.
Establish and maintain daily contact with vehicle garages, body repair centers, breakdown services, and insurance companies to coordinate and manage vehicle downtime situations.
Carry out all processes in accordance with relevant Company’s ISO procedures and work instructions.
To operate in a safe and responsible manner at all times.
In addition to the responsibilities above, the job holder is required to carry out other duties as assigned by the manager from time to time.
To be conversant and comply with all Health, Safety and Environmental requirements published by the company.
Fulfill additional duties as assigned by the manager, contributing to the overall efficiency and effectiveness of the team.

For this role applicants will need:

At least a 4 grade in GCSE Maths and English.
Be friendly, professional, and hardworking.
Confidence in talking to people.
Keen to learn and develop.
A positive and hardworking attitude.
Excellent telephone manner.
Be able to work in a team and independently.
Good time management and communication skills.

This role will be supported by a level 3 Business Administration qualification supported by Starting Off.

Where you'll work

Balmoral House
Kettering Venture Park
Kettering
Northamptonshire
NN15 6XU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

STARTING OFF LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

The client is the UK’s largest privately-owned contract hire and fleet management specialist, having served companies with cars and light commercial vehicle fleets since 1981. They are now looking for an apprentice to join their friendly team in Kettering, Northants.

Company benefits

22 days annual leave plus Bank Holidays.

After this apprenticeship

Possible full time employment upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

The reference code for this apprenticeship is VAC1000325255.

Apply now

Closes on Sunday 10 August 2025

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