Apprentice Business Administrator

Summary

Velocity Academy is offering an exciting new opportunity for a Business Administrator Apprentice with UK IT Networks. This is a fantastic chance for someone looking to launch a career in Business Administration and Data.

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday - Friday, role working 8:30am - 5:00pm.

37 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Overview of Role

The Business Administrator is responsible for reviewing Sales Orders, Purchase Orders and other documentation created by the Sales Team to ensure they comply with our Terms and Conditions, internal processes and procedure.

The Business Administrator will also be responsible for raising all cancellation cases to ensure they are done accurately and in line with the Terms and Conditions.

The Business Administrator reports to the Process and Compliance Manager.

The Business Administrator will work within the Provisioning Team and will support the delivery of services to UK IT Networks customers.
The Business Administrator will assist with the Product Price Book to ensure the right rates are charged.

Main Responsibilities

After a full and comprehensive training is provided, the Business Administrator will be responsible for:

Raise all cancellations and ensure accuracy.
Raise product codes and update existing product codes.
Deliver services to UK IT Networks Customers
Maintain up to date Pricebook information.
Ensure products are priced above minimum margins.
New Sales Order Approval and Renewals review
Check purchase orders against sales orders.
Support with Debt Management

Where you'll work

3 THE CLOCKTOWER
MANOR LANE
HOLMES CHAPEL
CHESHIRE
CW4 8DJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

VELOCITY 1ST LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths (grade 4)

Desirable qualifications

GCSE in:

English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Administrative skills
Analytical skills
Team working
Initiative

About this company

UK IT Networks Ltd is a leading provider of telephony and IT solutions, delivering reliable, secure, and innovative services to businesses across the UK.

https://ukitnetworks.com (opens in new tab)

Company benefits

20 day Annual leave + Birthday off.

After this apprenticeship

The role offers long-term security and the opportunity to progress into a permanent position.

Ask a question

The contact for this apprenticeship is: