Apprentice Administrator

Royston Fox Associates

London (SW3 1JJ)

Closes in 26 days (Friday 4 July 2025 at 11:59pm)

Posted on 5 June 2025


Summary

Royston Fox are hiring an Apprentice Administrator. Join our friendly, established team as a Level 3 Financial Services Administrator Apprentice. You will gain hands-on experience, develop key admin skills, and achieve the industry recognised R01 qualification. This will be a great start to your career in financial services.

Training course
Financial services administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

37 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your purpose will be to provide administrative support to the Practice to ensure that the relationships between their clients can be optimised and assist with the daily operation of the office.

Key duties and responsibilities:

  • Deal effectively with queries from clients and other parties through effective communication;
  • Prepare meeting preparation documentation to ensure advisers are prepared for all client meetings.
  • Ensure that files are complete with all required Anti-Money Laundering documentation and client records are created on the relevant systems.
  • Order report documentation required (CGT reports, Investor Returns, Wealth Accounts).
  • Complete simple bond calculations for withdrawals.
  • Prepare and send Letters of Authority to clients for signing and ensuring they are forwarded onto the relevant providers.
  • Chasing third parties for relevant information.
  • Provide administrative support to the Practice.
  • Answering the office phone line and taking detailed messages if required.
  • Collecting post, scanning and filing.
  • Monitoring the practice inbox.
  • Sending out client gifts (birthday, Christmas).
  • Withdrawals (ISAs, UTs, IBs).

Special requirements: Complete Gold PSS accreditation within 6 months.


Where you'll work

St James Place 116 Brompton Road
Knightsbridge
London
SW3 1JJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SIMPLY ACADEMY LTD

Your training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Your training plan

The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. 

Key Learning Outcomes:

  • A broad understanding of the financial services sector
  • An understanding of the role of the appropriate regulatory bodies
  • The importance of relationship building with clients and colleagues
  • Understanding of processes and procedures relevant to the role
  • How to develop commercial awareness
  • Building skills and capabilities within an organisation

Professional Qualifications:

R01 - awarded by The Chartered Insurance Institute (CII)

Completion of R01 will provide a solid foundation for the learner and can lead on to progression to study in other areas.

To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade 4 (D) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Creative
  • Initiative
  • Patience
  • Positive attitude

Other requirements

London stations near office - Knightsbridge tube station, London Victoria, Green park tube station, South Kensington tube station. No overtime required.

About this company

Royston Fox Associates is an Appointed Representative of St. James's Place. We are a Wealth Management organisation who deliver one to one financial advice on a variety of Investment products and put our client's at the heart of everything we do. Understanding clients' personal and business objectives to deliver financial advice that is right for each individual.

After this apprenticeship

There are opportunities for progression at Royston Fox Associates and this will be discussed throughout apprenticeship. 

Ask a question

The contact for this apprenticeship is:

SIMPLY ACADEMY LTD

Monica Peacock

monica@simplyacademy.com

The reference code for this apprenticeship is VAC1000324413.

Apply now

Closes in 26 days (Friday 4 July 2025 at 11:59pm)

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