HR Apprentice

NRLA LIMITED

Manchester (M1 6EU)

Closes in 9 days (Tuesday 17 June 2025)

Posted on 3 June 2025


Summary

We are looking for an HR Apprentice to support our small HR team to deliver day to day operational assistance to the business. Areas you will help with will include recruitment and retention, administration, absence management, project management, amongst other things.

Training course
HR support (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm, although this is flexible if needed. No evening or weekend work required.

34 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Maintain employee records, ensuring that correspondence is produced in a swift and efficient manner
  • Assist with onboarding new joiners and offboarding existing staff, ensuring all processes have been followed
  • Process internal role changes such as changes to hours or flexible working requests
  • Maintain the HR mailbox, ensuring that all queries are responded to in a timely manner and escalating any as necessary to the rest of the team
  • Assist with administering the company benefits program with all information being up to date and accessible to staff
  • Ensure all relevant approvals for recruiting have been given
  • Post job adverts on platforms including LinkedIn, ensuring all information is up to date
  • Assist with arranging interviews and liaise with hiring managers
  • Ensure all pre-employment checks are carried out and up to date, including DBS and Right to Work checks
  • Maintain recruitment spreadsheet and add any updates as appropriate
  • Become a point of contact for Employment Hero related enquiries after thorough training
  • Run accurate reports as and when required in the system, such as for absences or completed training
  • Assist with audits to remove outdated data and complete updates as and when required
  • Ensure new joiners are onboarded onto Employment Hero in an efficient manner and their data is accurate
  • Ensure all new joiners are onboarded onto Go1, our training platform, and they have been assigned the correct training
  • Assist with enforcing all policies and procedures across the business
  • Provide support with keeping policies and procedures up to date
  • Ensure own knowledge of UK employment law is kept up to date and complete CPD to maintain knowledge when it’s available
  • Maintain register of First Aiders, Fire Wardens and Mental Health First Aiders, ensuring their certifications are promptly renewed when necessary
  • Support with maintaining our gold standard from Investors in People
  • Assist with the weekly People report, with a view to taking on ownership over time
  • Assist with employee recognition strategies and offer ideas to improve these
  • Any other task that is considered to be a reasonable part of this role

Where you'll work

Broadhurst House
56 Oxford Street
Manchester
M1 6EU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NINE DOTS DEVELOPMENT LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

The training will be split into virtual classrooms with the other learners and some individual coaching sessions with your tutor.

The classrooms take place online so can either be done at home or in our office. The coaching is in person and can be done anywhere, although we'd reccomend using our offices at a central point for yourself and your tutor.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Confidentiality

About this company

The UK's largest membership organisation for private residential landlords, the National Residential Landlords Association (NRLA) supports and represents more than100,000 members across England and Wales. Created by landlords, for landlords, it offers investors everything they need to run a successful and compliant lettings business, whether they are full-time property professionals running large portfolios or accidental landlords with a single let. The NRLA is a trusted ally, on hand to guide members through the complex regulatory environment, with all the essential documents and guidance needed to run a successful and fully compliant business. A dynamic and fast-paced organisation, the NRLA is a great place to work, and it is not just us saying that, we have Investors in People Gold status to prove it. The association was also named one of the best companies to work for in the UK in a list compiled by The Sunday Times.

https://www.nrla.org.uk (opens in new tab)

After this apprenticeship

At the NRLA we value staff development so, once this apprenticeship has been completed, if the apprentice is interested in pursuing further study or training for individual skills we can look at the options of that.

Ask a question

The contact for this apprenticeship is:

NRLA LIMITED

Shauna McLaughlin

shauna.mclaughlin@nrla.org.uk

The reference code for this apprenticeship is VAC1000323854.

Apply now

Closes in 9 days (Tuesday 17 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.