Property Maintenance Apprenticeship

Summary

You will be learning new skills in all aspects of maintenance, which will include a full range of customer focused high-quality repairs, maintenance and improvement works to Greatwell Homes’ tenanted and void properties. Skills include plumbing, maintenance, tiling, painting, decorating, carpentry, electrical and more.

Wage

£23,159 a year

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Training course

Property maintenance operative (level 2)

Hours

Monday to Friday 8am - 5pm with 1-hour unpaid lunch break

40 hours a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Undertaking a range of general repairs and maintenance tasks within occupied and void properties, using multiple trades and skills, ensuring work is completed to a high standard. This may include but is not limited to; carpentry, plumbing works, plastering, wall tiling, general repairs etc.
Completing training and development as part of the apprenticeship
Providing and promoting high quality customer care to all Greatwell Homes customers, ensuring key communication with customers is conducted to keep them up to date on work progress
Using a handheld personal digital assistant (PDA) for all jobs issued
Ensuring the effective use of all materials making sure any unused materials are returned to van stock
Completing detailed and accurate risk assessments before completing any works
Ensuring all appointments made are met and completed correctly first time wherever possible, ensuring cost-effective repairs and value for money
Making sure all properties are left safe, clean and tidy following any works, treating all properties, customers and their belongings with respect
Operating and maintaining company vehicles ensuring they are in a safe, roadworthy condition at all times. Keep the vehicle clean and tidy and ensure compliance with all vehicle safety checks each day, recording mileage and fuel usage efficiently. Reporting any faults or defects
Maintaining all company tools and equipment, carrying out the required checks and reporting any faults or defects
Wearing the corporate uniform and any personal protective equipment (PPE) when required
Communicating effectively with other Operatives, contractors, associated employees, your mentor, coach and any other representatives from the training provider

Where you'll work

Wellingborough
NN8 4AD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTHAMPTON COLLEGE

Your training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Plan the sequence of work required to carry out routine property maintenance operations.
Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
Comply with statutory health and safety regulations and requirements.
Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
Comply with key regulatory and legislative requirements, including building regulations.
Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
Select and use technical literature and other sources of information and data to address property maintenance problems.
Record and report information, using digital and written techniques.
Inspect own work, ensuring it is delivered to the given specifications.
Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
Provide customer feedback whilst maintaining customer service.
Escalates issues beyond their level of competence and authority.
Plan the sequence of work required to carry out routine property maintenance operations.
Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
Comply with statutory health and safety regulations and requirements.
Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
Comply with key regulatory and legislative requirements, including building regulations.
Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
Select and use technical literature and other sources of information and data to address property maintenance problems.
Record and report information, using digital and written techniques.
Inspect own work, ensuring it is delivered to the given specifications.
Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
Provide customer feedback whilst maintaining customer service.
Escalates issues beyond their level of competence and authority.

Your training plan

Property Maintenance Operative Level 2
Day release at Northampton College

Requirements

Essential qualifications

GCSE in:

English (grade 3)
Maths (grade 3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Customer care skills
Team working
Initiative
Physical fitness

Other requirements

Do you have a full British driving licence, are a minimum of 18 years of age, and live within a 15 mile radius of Wellingborough? Are you available to attend a Teams interview which will be held on Monday 30th June, and if successful at this stage, an assessment day on Monday 7th July which will be held at our office in Wellingborough?

About this company

Greatwell Homes is a not-for-profit housing association, set up to meet the housing needs of people in Wellingborough and the surrounding areas. We provide high quality homes and believe in creating friendly communities where people want to live.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion of the apprenticeship, the employer may wish to maintain your employment on a permanent basis.

Ask a question

The contact for this apprenticeship is: