Document Controller Apprenticeship

Summary

Stepnell Limited has fantastic opportunities for business administration trainees who want to start their career as document controllers in the construction industry. We are currently looking for someone to join our friendly and supportive team. Working alongside trained professionals based in our offices Southampton office.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.30am - 5.30pm with an hour for lunch.

40 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The job role of a Apprentice document controller involves the following duties:

Controlling company and project documentation
Following and improving document control procedures
Ensuring all documentation meets formal requirements and required standards
Sorting, storing and retrieving electronic and hard copy documents on behalf of clients and industry professionals
Producing document progress reports for senior managers, site teams and design management
Conducting regular reviews and document audits
Using computers to organise and distribute documents
Helping in the various stages of a project from planning to completion
Ensure documents are shared at key times to facilitate timely project completion, to include the assistance in the compilation of CDM H&S files
Help supervise Stepnell’s document/reporting systems to include Viewpoint For Projects, Smartwaste and Field View – and champion the development of these systems
Working in an office

Where you'll work

Unit 3, Stepnell House
Tollgate, Chandler's Ford
Eastleigh
SO53 3LU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH HAMPSHIRE COLLEGE GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Apprenticeship Level 3
Relevant Health & Safety Certificates
Structured training programme
You will study part-time at college on day release whilst also learning on the job

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Stepnell is a leading regional contractor, a complete construction partner with proven end-to-end project lifecycle expertise. We serve a broad spectrum of private and public sector clients, ensuring they realise their vision by providing a more holistic approach to project design, build, management and delivery. We are an established, mature business with the resources and infrastructure to deliver larger, more challenging projects generally up to £25 million. We are ambitious and continue to grow our business; but despite our stature, we remain a family business at heart. We combine the focus and accessibility of a regional contractor, with a depth of technical competency, professional capability and national reach usually reserved only for larger organisations.

http://www.stepnell.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Career Structure:

Trainee Document Controller
Document Controller/Administrator
Senior Administrator
Office Manager/PA

Ask a question

The contact for this apprenticeship is:

STEPNELL LIMITED

Jayne Suthard

jayne.suthard@stepnell.co.uk

07391419585

The reference code for this apprenticeship is VAC1000323727.

Apply now

Closes in 22 days (Monday 30 June 2025 at 11:59pm)

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