Administrative Apprentice (Pacific and Gold Healthcare)
PACIFIC AND GOLD LIMITED
UNITY HOUSE, WESTGATE (WF1 1EP)
Closes in 22 days (Monday 30 June 2025 at 11:59pm)
Posted on 2 June 2025
Contents
Summary
An exciting opportunity to join Pacific and Gold Healthcare as an Administrative Apprentice alongside gaining a Level 3 Business Administration qualification.
- Wage
-
£14,722.76 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday.
Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
-
Monday 14 July 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are seeking a motivated and enthusiastic individual to join our team as an Administrative Assistant Apprentice. This is a fantastic opportunity for someone looking to gain hands-on experience while working towards a nationally recognised qualification in Business Administration. You will play a key role in supporting our recruitment and general administrative functions, contributing to the smooth running of our office.
Duties:
- Taking incoming calls, emails, and correspondence, ensuring timely responses
- Reviewing staff and client files to ensure they are up to date
- Supporting the team with organising and maintaining filing systems, both digital and physical for Care workers and Office staff
- Assisting with diary management, meeting scheduling, and minute-taking
- Ordering office supplies and ensuring the workspace remains organised
- Supporting the team with ad hoc administrative tasks and projects
- Collaborating with team members to ensure the efficient operation of the department
- Participating in team meetings and contributing ideas for process improvements
- Shadowing Recruitment Officer, Quality & Compliance Manager and Other Senior team members to gain insight into best practices and procedures
Where you'll work
UNITY HOUSE, WESTGATE
WF1 1EP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
GCSE in:
5 GCSE's including English and Maths (grade (A*-C/9-4) or above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Team working
- Interpersonal skills
- Time management skills
- Proactive
- Keen eye for detail
- Accuracy
- Able to work independently
- Positive attitude
- Eagerness to learn
- Word, Excel, Outlook
Other requirements
A strong interest in administration and recruitment.
About this company
Pacific & Gold Healthcare Services is established as a home and social care with the aim of providing quality personal care services to all service users who may be in different care establishments on either permanent or temporary basis in England. We specialise in the supply of care and support workers to the Social Services patients, Private Organisations and any other Service Users requiring personal care services within their own homes. Pacific and Gold Healthcare will ensure complete compliance with all the regulations set down in the Health and Social Care Act 2008.
After this apprenticeship
Upon successful completion of the apprenticeship, there may be opportunities for further development and progression within the company.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
Raymond Duke
RaymondDuke@bpp.com
0113 3500 333
The reference code for this apprenticeship is VAC1000323725.
Apply now
Closes in 22 days (Monday 30 June 2025 at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.