Apprentice Tennis & Squash Professional
MARYLEBONE CRICKET CLUB
St. Johns Wood Road (NW8 8QN)
Closes in 9 days (Monday 16 June 2025)
Posted on 2 June 2025
Contents
Summary
To learn the role of a Club real tennis and squash professional, and work under the tutelage of the Club Head and Deputy Head Professionals, with the twin aims of delivering excellent service to Members and completing the basic training to become a real tennis professional.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Business administrator (level 3)
- Hours
-
Five shifts of nine hours rostered between Monday to Sunday, including one-hour unpaid lunch on each day worked; making a total of 40 working hours. At least 20% of these hours will be spent on training.
40 hours a week
- Start date
-
Monday 21 July 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Learning the Laws of Real Tennis and the Rules of Squash
- Supporting the Professionals with induction sessions members competitions, inter-club matches etc. Including developing new activities and tournaments where appropriate and promoting all events to members
- Managing the monthly squash leagues and keeping players informed of their progress
- Managing the annual squash competitions and ensuring they meet set deadlines
- Helping to generate court bookings by improving communication with members and other players
- Playing tennis and squash with members and receiving coaching sessions
- Learning to coach and mark matches and once trained, giving lessons, including introductory lessons to members
- Ensuring the court, dedans, dressing-rooms and storeroom are clean and tidy and that there is always a supply of clean towels
- Learning how to make balls and ensuring that there is always a sufficient supply
- Learning how to string racquets and make other racquet repairs
- Maintaining accurate court booking and financial records using the T&RA and MCC systems in place
- Collecting fees due from Members and other players
- Pro-actively selling equipment and clothing from the Professional shop in order to increase revenue
- Representing MCC in local and national tournaments
- Carrying out any other reasonable request as directed by the Head Professional or Head of Societies & Sports
Where you'll work
Marylebone Cricket Club
Lords Cricket Ground
St. Johns Wood Road
NW8 8QN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SPORT STRUCTURES EDUCATION COMMUNITY INTEREST COMPANY
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
At least 20% of your hours will be spent on training.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
About this company
Marylebone Cricket Club (the Club) is the world’s most active cricket club, custodian of the Laws of Cricket and is also the owner of Lord’s Ground, affectionately known as the “Home of Cricket”. The MCC and Lord’s brands are renowned worldwide and are synonymous with excellence, prestige and providing an enjoyable customer experience, whether at an international cricket match or a special event.
After this apprenticeship
Tennis/Squash Professional.
Ask a question
The contact for this apprenticeship is:
SPORT STRUCTURES EDUCATION COMMUNITY INTEREST COMPANY
The reference code for this apprenticeship is VAC1000323566.
Apply now
Closes in 9 days (Monday 16 June 2025)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.