Business Administrator Apprenticeship

Summary

This is a fantastic opportunity to develop your skills and knowledge within a growing business that has expertise in the marine industry, while working towards a Level 3 Business Administrator qualification, carrying out telephone calls, clerical duties such as emailing and filing and organisation.

Wage

£18,000 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, between 9.00am - 5.00pm.

35 hours a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Answering telephone calls from clients and seafarers and dealing with enquiries as appropriate
Clerical duties include electronic filing, scanning, typing and dealing with incoming and outgoing mail
Responding to email enquiries, as required
Data input and reporting
Providing support to the administrative and recruitment teams, as required
Attending meetings
General office administrative duties

Where you'll work

THE SQUARE
FAWLEY
SOUTHAMPTON
SO45 1DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BROCKENHURST COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard qualification
Working towards Level 2 Functional Skills in maths and English if required
The training will be done on-the-job at Sea Mariner offices with the opportunity to attend monthly workshops at Brockenhurst College
Work-based training will be one day a week

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Seamariner has been meeting the recruitment and staffing requirements of maritime clients and seafarers for over 28 years. Established in 1992, and with a young team that has amassed almost 100 years of experience in maritime recruitment, the staff are experts in their fields and extremely knowledgeable about the industries that they operate in.

http://www.seamariner.com (opens in new tab)

After this apprenticeship

Progression on to a full-time role with the employer upon successful completion of the apprenticeship for the right candidate

Ask a question

The contact for this apprenticeship is:

BROCKENHURST COLLEGE

Sue Banyard

Sue.banyard@seamariner.com

02380840374

The reference code for this apprenticeship is VAC1000323213.

Apply now

Closes in 14 days (Monday 23 June 2025 at 11:59pm)

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