Warehouse Office Apprentice

Summary

We are offering a foot in the door to the world of warehousing and transport! We are offering an apprenticeship role within our warehousing office department, with the view of a full time, permanent position on completion of the apprenticeship.

Wage

£13,741 to £22,222.20, depending on your age

National Minimum Wage

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Open to negotiation

Training course

Business administrator (level 3)

Hours

Monday to Friday - 9 am to 5pm Occasional evening work or Saturday morning in busier periods 1-hour unpaid lunch break

35 hours a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We collect containers from the Port of Felixstowe, unpack the goods and arrange transport for the cargo.

This role will be learning the warehousing side of the business:

Getting involved in the manifesting of containers
The admin process around the unpack and release of cargo
General admin duties
Checking cargo within the warehouse - taking photos, measuring
Charging for shipments and rent
Dealing with customers

Where you'll work

UNITS 3 & 4
LODGE LANE
GREAT BLAKENHAM
IPSWICH
IP6 0LB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

W S TRAINING LTD.

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

We can offer some flexibility around when the training will be done - this can be discussed with the candidate and team!

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative

Other requirements

Own transport recommended due to location of the offices. Busy, fast paced environment so need to be confident in own abilities.

About this company

Family run business, established in 1967. We are growing year on year in a competitive industry and looking for team members to help continue the growth.

http://www.eagle-group.co.uk (opens in new tab)

After this apprenticeship

We can offer a full-time permanent position with us on completion, happy to support further learning too.

Ask a question

The contact for this apprenticeship is:

W S TRAINING LTD.

The Apprenticeship Team

apprenticeships@wstraining.co.uk

The reference code for this apprenticeship is VAC1000323172.

Apply now

Closes in 11 days (Friday 27 June 2025 at 11:59pm)

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