Community Projects Apprentice (Business Administrator Level 3)

Summary

Using packages such as Microsoft, Google and Canva to produce documentation to support all aspects of the business functions of this team. You must be a good communicator with the ability to build positive relationships with organisations and individuals who work with our team, and customers of all ages, who use and enjoy our services.

Wage

£14,566.15 a year

Check minimum wage rates (opens in new tab)

Yate Town Council pay the National Minimum Wage according to age. The annual salaries based on 37 hours per week would be as follows: 21 and over = £23,556.64 pa 18 to 20 = £19,292.91 pa Under 18 = £14,566.15 pa

Training course

Business administrator (level 3)

Hours

Office Hours, to be agreed.

37 hours a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Business administration for a wide variety of admin tasks
Supporting the day-to-day running of community venues
Using multiple IT packages
Producing digital marketing materials for social media and websites
Creating accurate records and documents
Maintaining filing systems
Processing basic financial information
Using interpersonal skills to build positive relationships with customers and colleagues
Communicating with customers face-to-face, by phone and email etc
Organising meetings
Assisting with events

Where you'll work

Armadillo Youth Cafe Venue
Station Road
Yate
BS37 4FW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training schedule has yet to be agreed. Details will be made available at a later date.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Team working
Creative

Other requirements

This can be a busy lively venue at times, with loud music. Our team deliver a range of services at various locations in the community, this role requires a candidate that can support both practical and administrative business tasks.

About this company

The Town Council aims to improve the quality of life for the residents of Yate. We will endeavour to encourage and promote the best social and environmental practices for the town of Yate by managing services, assets and the resources of the Town Council for the benefit of the local community.

http://www.yatetowncouncil.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Business administrators work in a huge variety of industries such as:

Education
Hospitals
Finance & Accounting Firms
Banks
Government
Non-Profit Organisations
Manufacturing
Logistics & Transport

Ask a question

The contact for this apprenticeship is:

YATE TOWN COUNCIL

Leah Collier

info@yatetowncouncil.gov.uk

01454 866506

The reference code for this apprenticeship is VAC1000323108.

Apply now

Closes in 18 days (Tuesday 24 June 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents