Business Admin Apprentice

Summary

As our apprentice, you will gain hands on experience in administration and be involved in a range of administrative tasks. This apprenticeship is ideal for those eager to start a career providing experience in administration in a dynamic, fast-paced environment. You will gain valuable industry knowledge and be mentored by our experienced team.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

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Regular pay reviews

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 5.00pm

40 hours a week

Start date

Monday 28 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include:

Office administration: answering telephone, passing on messages, dealing with enquiries from customers/suppliers, undertake administrative tasks, such as photocopying, scanning, handling mail, maintaining filing systems, archives and updating information
Use Microsoft such as Outlook, Word, and Excel
Be involved in ISO 9001 and N1 Enhancement Scheme, ensuring the company is always compliant
Carry out and monitor Health and Safety checks and ensure procedures are being followed
Monitor first aid boxes (monthly)
Monitor fire checks/drills (weekly)
Schedule appointments and manage diaries
Minute, produce, and distribute accurate records of meetings when required
Provide administrative and HR (Human Resources) support to the team as required
Be involved in the vehicle arrival/collection process - checking vehicles in/out and quality checking
Assist in maintaining and monitoring live job board and checking all records are kept up to date
Assist in producing job sheets and allocating job numbers to builds
Communicate with clients to gather information, provide updates, and answer queries
Work closely with your manager and colleagues to gain knowledge and understanding of the workplace structure and the different areas of the vehicle conversion process
Assist with all aspects of customer service including customer feedback
Build and maintain positive relationships with clients and suppliers
Be involved in accurately inputting data into databases and spreadsheets
Photography - capturing images of vehicle conversions, bespoke projects, new products/equipment, events, trade shows, etc
Assist with content creation for social media platforms
Support the planning and marketing of events/ trade shows/advertising etc to drive the business forward
Participate in relevant training sessions to develop skills
Produce correspondence and documents when necessary

Full training will be given

Where you'll work

6 Bolton Close
Bellbrook Industrial Estate
Uckfield
TN22 1PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EAST SUSSEX COLLEGE GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Business Administrator apprentices will be invited to attend a monthly workshop

Requirements

Desirable qualifications

GCSE in:

English (grade 4 / C)
Maths (grade 4 / C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Willing to learn
Able to use Microsoft Office
Good telephone manner
Good time management

Other requirements

The role is based in our reception area. The candidate will be required to follow our health and safety procedures whilst carrying out tasks within the workshop environment

About this company

At Rex Limited we convert panel vans of any make, model, shape or size and produce temperature controlled vehicles to a wide variety of users from small local businesses to large dealerships to meet their specifications. We pride ourselves on manufacturing high quality vehicles to our users and thrive on opportunities to design, develop, insulate, and install temperature-controlled units to specialised vehicles

http://www.d-rex.co.uk (opens in new tab)

After this apprenticeship

Potential permanent full-time employment on successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

EAST SUSSEX COLLEGE GROUP

Gill Ramsay

gill.ramsay@escg.ac.uk

07848 439561

The reference code for this apprenticeship is VAC1000323039.

Apply now

Closes in 12 days (Thursday 19 June 2025 at 11:59pm)

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