Marketing & Office Administrator Apprentice

Summary

Swarm Group is working with Toolbox Marketing to find a passionate and driven Marketing & Office Administrator Apprentice. This is a fantastic opportunity for anyone interested in kickstarting their professional career and joining an exciting industry. A Level 3 Multi-Channel Marketing Apprenticeship will be provided alongside this position.

Wage

£14,750 a year

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Annual salary is between £14,750 to £16,000.

Training course

Multi-channel marketer (level 3)

Hours

Core working hours are 37.5 hours per week. Monday to Thursday: 9:00 AM to 5:00 PM, Friday: 9:00 AM to 4:00 PM.

37 hours 30 minutes a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

General office management, including welcoming visitors, handling deliveries, maintaining supplies and maintaining filing systems
Managing correspondence such as calls, emails, letters and packages
Organising and scheduling meetings, appointments and travel for directors and staff
Supporting company events
Performing data entry and updating personnel, financial and legal records
Assisting Account Managers with coordinating and delivering marketing strategies and campaigns
Supporting with day-to-day marketing activities and delivery for online and offline marketing. This will include, but not be limited to: events, stakeholder engagement, campaigns, charity initiatives, PR, content, websites, e-flyers, photography and videography
Assisting in budget planning, reporting, KPI tracking and ROI analysis
Attending onsite client meetings as needed

Where you'll work

Toolbox Marketing Services Vine Farm
Bardwell Bury Saint Edmunds
IP31 1AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SWARM APPRENTICESHIPS C.I.C

Your training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.
Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.

Your training plan

Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Multi-Channel Marketing qualification, which takes 15-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor with tasks assigned to be completed during those hours.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Team working
Honest and trustworthy
Passion for Marketing

About this company

Toolbox Marketing provides insight-driven strategic and creative solutions to retail & leisure property and placemaking challenges. They think outside the (tool)box to hit the nail on the head as a full-service marketing agency for a portfolio of happy clients - shopping centres, retail parks, town centres, events and festivals - in the UK and Europe. Toolbox Marketing's work ranges from the serious business of strategic planning and brand repositioning to the magic of creating emotionally engaging communications that make people want to shop, dine and play. They pride themselves on their close-knit, supportive culture, where everyone works together to deliver exceptional results. They value client satisfaction, community engagement and supporting local businesses.

https://toolbox-marketing.com/ (opens in new tab)

Company benefits

25 days paid holiday - plus Bank Holidays and your Birthday off too. The office is stocked with refreshments and snacks, ESG initiatives, Social events, Finish at 4pm on Fridays. Flu jabs and eye tests are paid for by the company.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

A possible opportunity for the right candidate for career progression within the company, with the potential to become an Account Executive (Marketing Executive) and beyond. Learning and Development plan - bespoke to you with funding allowance from Toolbox Marketing.

Ask a question

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