Apprentice Business Services Assistant

Summary

Are you looking to kick start your career? As an Apprentice Business Services Assistant you will undertake a wide variety of administrative duties assisting the team with internal and client matters.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 09.00 - 17.30. 40hrs per week with 1/2 hour break for lunch.

40 hours a week

Start date

Monday 28 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The successful applicant will be required to work as a key member of our team on a variety of accounting administrative tasks. Duties will include assisting with:

Company Secretarial Matters
Governance
Minuting Board meetings
Company Administration
Forming companies
Filings at Companies House
Bookkeeping and Accounting
Liaising with Insurance Brokers
Property Administration
Data Room administration
Liaising with customers and supplies
Assisting with internal/external communication
Assisting with HR related documents (e.g. employment contracts)
Collating timesheets/Assisting with payroll
Updating and maintaining archiving/filing system
Supporting the other services we provide.

Any other tasks/duties as requested by the wider team.

Where you'll work

Central House
20 Central Avenue
St Andrews Business Park
Thorpe St Andrew
NR7 0HR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

POULTEC TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 6)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative

About this company

External Services are a team of lawyers, accountants, company secretaries and administrators providing a broad range of services and specialising in providing virtual in-house support to its clients. Its services include: • Accounts • Legal • Company Secretarial • Property Administration • Loan Administration • Transaction Support External Services have particular expertise in the renewable energy sector and also have a wider client base ranging from small start-ups to investment funds.

http://www.externalservices.com (opens in new tab)

After this apprenticeship

We take continuous professional development seriously and we are committed to ensure each individual performs at their best and develops their potential for future roles.

A successful candidate can expect potential future employment upon completion of this apprenticeship.

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