Apprentice Office Administrator

Summary

The role will include general office duties covering all aspects of administration of a busy office. You will be involved in a wide variety of administration duties supporting all areas of the business and gaining a 360 view of how the business works. You will work closely with colleagues and assist with projects and tenders.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£7.55 p/h which will increase to £9.55 p/h upon successful completion of a 6 month probationary period.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am – 5.30pm 1 hour for lunch unpaid. 6 hours of obligatory training to be agreed week on week.

37 hours 30 minutes a week

Start date

Tuesday 24 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Answering the phone
Being the first point of contact to visitors
Producing tenders
Dealing with incoming/outgoing post
Photocopying, binding, electronic filing and archiving
Ordering weekly shopping
Assisting with meeting arrangements
Manage stationary stock, and keeping all stock sheets up to date
Any general ad hoc duties to provide support to the whole team as required

Where you'll work

UNIT 12
OARE GUNPOWDER WORKS
BYSING WOOD ROAD
FAVERSHAM
ME13 7UD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

KENT COUNTY COUNCIL

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Our programme offers a blended curriculum combining engaging online classes with adapted 1:1 support from a dedicated tutor
This tutor collaborates with both apprentices and employers to create a tailored programme designed to support your progression
You’ll benefit from at least 6 hours of weekly training or study time during your working hours

More training information

Additional training will be provided on all the business systems used, including Xero

Requirements

Essential qualifications

GCSE in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Consult Construct focuses on high quality construction, energy and surveying consultancy for a wide range of clients purchasing and building all types of property. We are an independent firm Regulated by the Royal Institution of Chartered Surveyors. We provide comprehensive surveying, project management, energy efficiency and design advice for commercial, public and residential property sectors. Our team have a vast array of professional property experience across the UK and a strong reputation for a highly responsive hands-on service. We deliver high quality consultancy and construction projects. We work with a large variety of clients including home owners, commercial businesses, the public sector and private contractors.

https://www.consultconstruct.co.uk/ (opens in new tab)

After this apprenticeship

Potential for permanent employment for the right candidate.
You could progress from the apprenticeship to become an admin assistant
You could also move into other departments, like accounting or Health & Safety
Diploma of Higher Education / Foundation Degree (Level 4/5).
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers

Ask a question

The contact for this apprenticeship is:

KENT COUNTY COUNCIL

Kent Training and Apprenticeships Business Support Team

KT&A@kent.gov.uk

08007314297

The reference code for this apprenticeship is VAC1000322481.

Apply now

Closes in 15 days (Monday 23 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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