Business Administrator Apprentice

Summary

Kernow Property Services are offering an exciting opportunity to join their dynamic team as a Business Administrator apprentice! Gain the knowledge, skills and behaviours to kickstart your career in this exciting industry.

Wage

£12,563.20 to £20,317.44, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday to Friday and possibly some weekends. Shifts to be confirmed.

32 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include but are not limited to:

Collaborate with a team of motivated individuals and celebrate successes together
Connect with landlords and renters to find the perfect match for homes and apartments
Tour lots of different properties and learn about the latest rental trends
Negotiate rental agreements
Meeting people every day in person and talking on the phone
Enjoy a mix of office work and fieldwork, every day is different

Where you'll work

School House Office
Market Street, Devoran
Truro
TR3 6QA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CORNWALL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be working towards a Level 3 Business Administrator apprenticeship standard
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training
You will receive support from an assessor and an Apprenticeship Advisor

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience

Other requirements

Own transport is essential with a clean driving license

About this company

Kernow Property Services has been in business since 1996, we’ve been a local independent letting agency—right at the heart of Devoran. Our spot in this beautiful village means we’re perfectly placed to help with rentals in Truro, Falmouth, and all the popular surrounding areas Everything we do is handled in-house, so you’ll always deal directly with our knowledgeable and approachable team. We believe in clear communication and reliable support every step of the way. As proud members of Safeagent, ARLA Propertymark, and The Property Ombudsman, you can count on us to deliver the high standard of service you deserve.

https://www.kernowpropertyservices.co.uk/ (opens in new tab)

After this apprenticeship

There may be the opportunity to progress to be a Lettings Negotiator for the right candidate

Ask a question

The contact for this apprenticeship is:

CORNWALL COLLEGE

Holly

01209 616 452

The reference code for this apprenticeship is VAC1000322227.

Apply now

Closes in 30 days (Saturday 5 July 2025 at 11:59pm)

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