Contracts Co-Ordinator Apprenticeship

Summary

Unisurge are a supplier of custom procedure packs, dressing packs, medical disposable and theatre products for health care professionals. They are currently looking for a Contracts Administration apprentice.

Wage

£18,000 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9:00am - 5:00pm

37 hours 30 minutes a week

Start date

Monday 28 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main duties:

Provide the Territory Managers with administration support
Responsible for the review of all relevant paperwork, to ensure it is correctly completed prior to communicating with the Territory Managers and Direct Accounts
Manage contracts to ensure all systems are updated
Identify the customer’s demands and needs in order to support the Territory Managers
Liaising with the sample department to ensure all relevant paperwork is provided
Assist where necessary in the making of samples, liaising with customers to ensure given deadlines are met
Communicate with all relevant internal departments to ensure the smooth introduction of new opportunities and maintaining current accounts
Responsible for creating and maintaining new and current customer files
The ability to communicate verbally both internally and externally

Where you'll work

Unisurge International Ltd, Farboud Innovation Park, Formula Drive
Newmarket
CB8 0BF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEST SUFFOLK COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Online theory sessions at points within the programme. This will be in addition to the normal 1:1 programme tutors meetings
Functional skills will be studied if equivalent qualifications are not held

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Team working

Other requirements

The learner must be organised and able to work in a fast-paced environment.

About this company

Established in 1988, Unisurge is a trusted manufacturer and supplier of custom procedure packs, dressing packs, medical disposable and theatre products for health care professionals. Unisurge also offers a broad range of sterile drapes, gowns and supplementary operating theatre products. The contents of each of our packs have been practitioner specified to meet the requirements of all modern surgical procedures. One of the largest custom built Ethylene Oxide sterilisation chambers in Europe gives Unisurge the ability to deliver unrivalled sterility for all our products ensuring a reduction in site infections and fluid contamination for the patients and medical staff that we are proud to serve. Technology and innovation is at the heart of everything in the business with rigorous recycling and sustainability practices and one of the largest solar electric provisions in the county. Linked to a significant investment in Information Technology, we provide a proven and trusted distribution network. Unisurge also maintains its own fleet of delivery vehicles and is able to guarantee that sterile packs arrive at their destination on time and in optimum condition. Surgical teams can be confident that all the necessary components for a procedure will be supplied, to their specification, in a sterile pack, ready for immediate use.

After this apprenticeship

The opportunity to secure a permanent place in the Contracts Coordinator role

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