Apprentice Office Administrator

Summary

A brilliant opportunity has become available to be part of a fantastic team at Elite Security Systems as an Apprentice Office Administrator.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday- Friday 8:30am- 5pm

40 hours a week

Start date

Monday 9 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Telephone handling (inbound and outbound calls)
Manage electronic filing systems
Photocopying/scanning to email
Communicating through email
Booking site visits and liaising with sub-contractors
Managing engineers diaries
Stock checking

Where you'll work

Unit 2
Norroy Street
Sheffield
S4 7UU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SHEFFIELD COLLEGE, THE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of the apprenticeship and training, you will be required to attend Sheffield College once per month

Requirements

Essential qualifications

GCSE in:

English (grade A*-C or 9-4)
Maths (grade A*-C or 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Patience

About this company

Elite Security Systems Ltd. was incorporated in 2012. We are a company based in Sheffield, and invest in a directly employed, locally based work force. To achieve the very best in performance, we support our staff professionally and personally to enable them to achieve their full potential. All operate as part of a dedicated team committed to high quality customer care and service. In the interests of making a positive difference in the industry, and in maintaining a productive, efficient, effective and relatively very content work force, we recognise the value, potential and contribution of each team member, and offer progressive, favourable, beneficial terms and conditions of employment; including, flexible, relatively well contained working hours suited to parents/carers, paid sickness leave/medical appointments, and above average leave entitlement and remuneration. With appropriate management systems and staff in place, Elite Security has demonstrated steady, managed growth over the years. The team of staff work flexibly together to provide 24/7 seamless cover, 365 days per year, and high standards of workmanship.

After this apprenticeship

Sustained employment with further accredited training for the commited and successful candidate

Ask a question

The contact for this apprenticeship is:

SHEFFIELD COLLEGE, THE

Alice Mee

alice.mee@sheffcol.ac.uk

The reference code for this apprenticeship is VAC1000320850.

Apply now

Closes in 13 days (Friday 30 May 2025 at 11:59pm)

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