Business Support & Digital Marketing Apprentice

Summary

This apprenticeship offers hands-on experience in general administrative support across all areas of the business, while also receiving training to develop and manage our social media channels. Ideal for someone organised, enthusiastic, and eager to gain skills in both business operations and digital marketing.

Wage

£12,480 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday - hours to be confirmed.

30 hours a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Carrying out general admin duties such as scanning, filing, answering telephones, and covering reception when needed.
Issuing PPE to staff and keeping stock levels monitored and recorded.
Supporting ordering processes, managing calendars, and assisting with compliance documentation.
Preparing and sending estimates to customers using our bespoke company software.
Maintaining and updating fleet records, including service schedules and documentation.
Assisting with basic walk-around checks on-site, supporting operational awareness and compliance.

Where you'll work

THE STONE YARD
WENSLEY ROAD
LEYBURN
DL8 5ED

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

YORK COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will typically attend York College on a day release for the duration of the apprenticeship (although online delivery is also available) and work with their employer for the remainder of their contracted hours.

Requirements

Essential qualifications

GCSE in:

3 other subjects (grade 4)
English (grade 4)
maths (grade 4)

Desirable qualifications

Other in:

First Aid (grade Pass)
Microsoft Applications (grade Pass)
Microsoft Excel (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Creative
Initiative
Non judgemental
Patience
Social media experience

Other requirements

The role is based in a rural location with limited access to public transport, so access to your own transport is advisable. After you submit your application, look out for an email from apprenticeships@yorkcollege.ac.uk Check your spam folder, too. You must reply, otherwise your application will be rejected.

About this company

Established in 1993, we are a trusted stone processing company based in a rural location, with a skilled workforce of 32. Our operations include a modern stone processing plant, traditional stonemasonry, and quarrying activities. We proudly supply high-quality stone to both residential and commercial sectors. As a company, we value craftsmanship, reliability, and sustainability. With continued growth and investment, we’re committed to developing our team and delivering excellence in every project.

https://www.calverts.co.uk/ (opens in new tab)

Company benefits

• Health Shield Health Plan. • Performance increases.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon successful completion of the apprenticeship, there will be opportunities to further develop within the business, with the potential to take on increased responsibility and consolidate your skills in administration, digital marketing, or other areas aligned with your strengths and interests.

Ask a question

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