Dispensary Apprenticeship

Summary

Our client in Winterton is looking to recruit a Dispensary Assistant Apprentice to assist at the surgery, undertaking a range of tasks to include (but not exclusive to) assist with safe, accurate and timely support of prescribed medication to patients and assist in the smooth operation of the dispensary.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Pharmacy services assistant (level 2)

Hours

The role is working Monday to Friday, 37.5 hours per week. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 16 June 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Receive and process patients’ requests for authorised repeat prescriptions by computer printout and telephone answerphone
To attend dispensary hatch and deal with patients efficiently when collecting medication in accordance with Practice protocols (dispensing must be done under supervision)
Deal with general queries – check computer records etc.
Collect prescription charges
To assist in ordering medication
To assist in dispensing prescriptions
Ensure patients sign the FP10 forms
To unpack the drug orders from the wholesaler and place the drugs on the shelves in the correct position
Any other duties as necessary at both Winterton and Burton Stather surgeries
Maintain an up-to-date knowledge of medicines and minor ailments by using training, team resources and product information
To carry out other appropriate tasks as may be required by the Manager
Assist in promoting and maintaining your own and others’ health, safety and security as defined in the practice Health and Safety Policy, the practice Health and Safety Manual and the practice Infection Control and published procedures
The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Where you'll work

Manlake Avenue
Winterton
Scunthorpe
DN15 9TA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

I & F LIMITED

Your training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

receive and log prescriptions
assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
act in accordance with systems and organisational governance
recognise and act within the pharmacy regulatory, legal and ethical standards
support the team in the development of others
maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
promote healthy lifestyles to customers
work safely within the parameters of your role using Standard Operating Procedures
apply policies which relate to health and safety at work
act appropriately in situations to prevent harm to yourself and others

Your training plan

You will work towards a Pharmacy Services Assistant (level 2) qualification. Training schedule has yet to be agreed. Details will be made available at a later date.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 3 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience
Physical fitness

About this company

We've been in place since 2007 and have years of experience in recruiting for local and national companies. We work with both job seekers and employers to get people into sustainable employment.

After this apprenticeship

Progress within a Dispensary role.

Ask a question

The contact for this apprenticeship is: