Apprentice Bodyshop Administrator (Level 3) - K & R Vehicle Solutions t/a Fix Auto Cheltenham
K & R VEHICLE SOLUTIONS LIMITED
Cheltenham (GL51 9FS)
Closes on Sunday 17 August 2025
Posted on 12 May 2025
Contents
Summary
A Bodyshop Administrator plays a key role in the smooth operation of an automotive bodyshop by managing administrative tasks related to customer service, repair scheduling and documentation
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 5.00pm
40 hours a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role involves:
- Coordinating repair appointments
- Handling customer enquiries
- Processing job orders
- Maintaining accurate records of work completed
Administrators ensure:
- Repair schedules are adhered to
- Liaise with technicians to track progress
- Communicate with customers to provide updates
The position requires:
- Strong organisational skills
- Attention to detail
- The ability to manage multiple tasks efficiently
- Ensuring the bodyshop runs effectively and meets customer expectations
Where you'll work
Unit 10, Festival Trade Park
Wymans Lane
Cheltenham
GL51 9FS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
AUTO-ASSESS LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
- No college attendance required as training will take place onsite
- You will work alongside a highly skilled mentor who will support you in becoming a qualified Bodyshop Administrator
- Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
- Level 2 maths and English Functional Skills (if not already achieved)
Requirements
Desirable qualifications
GCSE in:
- English (grade A-C / 4-9)
- Mathematics (grade A-C / 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
Other requirements
Please consider the following when making your application. Your skill set and behaviours: ● Use of IT systems ● Record and document production ● Decision making ● Interpersonal skills ● Communications ● Quality ● Planning and organisation ● Project management ● Professionalism ● Personal qualities ● Managing performance ● Adaptability ● Responsibility
About this company
Originally formed by locally based and highly skilled repairer Kieran Humphries and his father, Fix Auto Cheltenham joined the network in May 2018 with the sole ambition of growing and developing into one of the finest repair centres in the region. Those ambitions were fulfilled during the summer of 2022 when the business relocated from its modest 5,000sq ft unit into the prestigious 15,000 sq ft state-of-the-art repair centre viewed as one of the flagship facilities within the Fix Auto UK network. Perfectly positioned for ease of access, the repair centre is situated just off the A4019 main arterial road that leads from junction 10 of the M5 into Cheltenham. Designed to ensure the most efficient and speedy repairs possible, the facility has the capacity to repair more than 2,000 vehicles including LCVs annually. As with all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards. The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks! They also have the facilities to re-gas air conditioning systems.
https://fixauto.com/uk/en/shop/fixauto-cheltenham/ (opens in new tab)
After this apprenticeship
- Following completion of your apprenticeship you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry
Ask a question
The contact for this apprenticeship is:
AUTO-ASSESS LIMITED
Sim Yoxen
sim@auto-assessltd.co.uk
The reference code for this apprenticeship is VAC1000320092.
Apply now
Closes on Sunday 17 August 2025
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