Business Analyst Apprentice

Summary

Under the mentorship of seasoned professionals, you will engage in the full project lifecycle—from initial client consultations to solution deployment and team training. This role is ideal for individuals passionate about technology, data analysis, and process optimization.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Training course

Business analyst (level 4)

Hours

Days and shifts to be confirmed.

35 hours a week

Start date

Monday 16 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Client Consultation: Engage with clients to understand their business processes, data architecture, and CRM requirements
Process Mapping: Utilise Business Process Model and Notation (BPMN) to document and analyse existing workflows.
Solution Design: Develop tailored HubSpot CRM solutions that align with client objectives and industry best practices
Documentation: Adopt a documentation-first approach to create comprehensive project plans, requirements specifications, and user guides
Implementation & Testing: Configure HubSpot CRM systems, conduct User Acceptance Testing (UAT), and ensure solutions meet defined acceptance criteria
Training & Support: Deliver training sessions to client teams and provide ongoing support to ensure successful adoption of the CRM system
Continuous Improvement: Identify opportunities for process enhancements and contribute to the development of internal best practices

Where you'll work

Silverstream House
45 Fitzroy Street
London
W1T 6EB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

QA LIMITED

Your training course

Business analyst (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Apply appropriate approaches to scope, plan and perform Business Analysis
Communicate effectively in a variety of situations with a range of stakeholders
Apply a range of structured investigation techniques to a business situation
Produce an outline definition of a business situation using an appropriate technique
Apply appropriate techniques to identify problems and opportunities within a business situation
Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
Apply appropriate techniques to analyse and document options and recommendations for change
Elicit process information from stakeholders
Model business processes using relevant techniques, standards, notation and software tools
Analyse business process models to identify opportunities for improvement
Produce models of redesigned business processes
Elicit requirements from stakeholders to identify business and user needs
Document clear functional and non-functional requirements in line with local standards
Analyse documented requirements to remove duplication, conflict and overlap
Prioritise requirements using an appropriate prioritisation approach
Validate requirements with stakeholders
Support the establishment of requirements traceability
Elicit business data needs from relevant sources
Support the development of simple data models using relevant techniques, standards, notation and software tools
Document current business situations to enable gap analysis and decision making
Support the development of models of future state business situations
Identify key differences between current and future business situations
Identify actions required to move from the current to future business situation
Define acceptance criteria for business and system changes
Support business acceptance of business and system changes
Apply relevant techniques to research and identify stakeholders
Analyse and document stakeholders' areas of interest and influence
Support the development of cost/benefit analysis for proposed business changes
Evaluate and document the key impacts on people, process, organisation, technology and information
Present information in a manner appropriate to the audience
Apply appropriate approaches to scope, plan and perform Business Analysis
Communicate effectively in a variety of situations with a range of stakeholders
Apply a range of structured investigation techniques to a business situation
Produce an outline definition of a business situation using an appropriate technique
Apply appropriate techniques to identify problems and opportunities within a business situation
Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
Apply appropriate techniques to analyse and document options and recommendations for change
Elicit process information from stakeholders
Model business processes using relevant techniques, standards, notation and software tools
Analyse business process models to identify opportunities for improvement
Produce models of redesigned business processes
Elicit requirements from stakeholders to identify business and user needs
Document clear functional and non-functional requirements in line with local standards
Analyse documented requirements to remove duplication, conflict and overlap
Prioritise requirements using an appropriate prioritisation approach
Validate requirements with stakeholders
Support the establishment of requirements traceability
Elicit business data needs from relevant sources
Support the development of simple data models using relevant techniques, standards, notation and software tools
Document current business situations to enable gap analysis and decision making
Support the development of models of future state business situations
Identify key differences between current and future business situations
Identify actions required to move from the current to future business situation
Define acceptance criteria for business and system changes
Support business acceptance of business and system changes
Apply relevant techniques to research and identify stakeholders
Analyse and document stakeholders' areas of interest and influence
Support the development of cost/benefit analysis for proposed business changes
Evaluate and document the key impacts on people, process, organisation, technology and information
Present information in a manner appropriate to the audience

Your training plan

Why choose our Business Analyst Level 4 apprenticeship?

Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.

QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:

Become a change professional that helps organisations deliver business and digital change successfully
Regularly investigate and analyse solutions to ensure the right one is chosen
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops

Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE

Requirements

Essential qualifications

Other in:

Relevant subject (grade Any)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Problem solving skills
Analytical skills
Team working

Other requirements

About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

About this company

Novocy are a leading Diamond HubSpot Partner agency specializing in designing and implementing custom HubSpot CRM solutions across various industries. Our mission is to empower businesses through tailored CRM strategies that enhance marketing, sales, service, and operational efficiency.

Company benefits

Flexible working hours. Remote working. Opportunity to travel to the USA for HubSpot Annual Conference in San Francisco each year. Co-working membership. 25 days annual leave + bank holidays.

After this apprenticeship

Once you have successfully completed the apprenticeship, there will be the option to gain / pursue excellent career development opportunities and where appropriate, sponsorship of a relevant qualification.

Ask a question

The contact for this apprenticeship is: