Office Administrator Apprentice

Summary

Are you ready to take the first step toward a rewarding career in business administration? This apprenticeship offers a fantastic opportunity to gain hands-on experience in operations while working within a supportive and professional team environment.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Thursday - 8am to 5pm & Friday 8am - 2.30pm

40 hours a week

Start date

Monday 14 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, you’ll play an important role in ensuring the smooth day-to-day running of our operational processes. You'll develop essential administrative and organisational skills, all while receiving on-the-job training and mentorship to support your growth.

This role is ideal for someone eager to learn, organised, and motivated to build a strong foundation for a future career in business. With opportunities for development and progression, this apprenticeship is the perfect starting point for anyone passionate about operations and administration.

Provide vital administrative support to the Operations team by managing data entry, maintaining accurate filing systems, handling correspondence, and assisting with the preparation of reports - helping ensure the smooth running of daily operations
Assist in coordinating operational processes, including scheduling activities, supporting resource allocation, and monitoring progress to help maintain efficient workflows and meet deadlines
Manage internal communication and information flow by responding to inquiries, handling emails, and ensuring relevant information is shared promptly and accurately with the appropriate team members

What you’ll gain:

Practical, real-world experience in a professional environment
A nationally recognised Business Administration qualification
One-on-one mentoring and ongoing support from experienced colleagues
Opportunities to develop and grow within the organisation
A positive, inclusive team culture that encourages learning and progression

What we’re looking for:

A proactive and enthusiastic attitude
Strong attention to detail and organisational skills
Willingness to learn and take initiative
Good communication skills and a team-oriented mindset
5 or more GCSE's including maths & English (Grade 4) Essential

If you're ready to take the first step in your professional journey and are looking for an opportunity to grow within a thriving operations team, we’d love to hear from you.

Where you'll work

WINDMILL WORKS
KELLEYTHORPE INDUSTRIAL ESTATE
WARFIELD ROAD
KELLEYTHORPE
YO25 9FQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TEC PARTNERSHIP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

At Bio-Tech Solutions within the operations office.

You will gain training Monday-Friday every week within the office and regular training from East Riding College held on Microsoft Teams once a week.

Requirements

Essential qualifications

GCSE in:

5 or more GCSE's including Maths & English (grade 4)
Maths & English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Team working
Willingness to learn

Other requirements

Due to the location, there is a 10-to-15-minute walk to the closest bus stop. There is onsite parking or places to keep bicycles. Although this is an office-based job, there will be a fair amount of walking around the site occasionally.

About this company

Welcome to Bio-Tech Solutions Ltd. (BTSL), a Yorkshire-based company that prides itself on delivering exceptional services in the field of formulating, manufacturing, and packing human healthcare, personal care, and hygiene-related products. We also specialise in manufacturing and packing a wide range of pet care products for companion animals. With a commitment to excellence and a passion for innovation, we are dedicated to meeting the unique needs of our clients.

https://www.bio-techsolutions.com/ (opens in new tab)

After this apprenticeship

Further development in Regularity, Quality Management Systems and Accounting.

Ask a question

The contact for this apprenticeship is: