Business Administrator Apprentice
MIKE MANNING CONSULTANCY & TRAINING LTD
BURY (BL9 0LQ)
Closes in 31 days (Friday 13 June 2025)
Posted on 12 May 2025
Contents
Summary
We are seeking a motivated and detail-oriented Business Administrator to join our small and friendly team immediately. This role is vital to the smooth running of our operations, supporting both the administrative and client-facing sides of the business.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8:30am – 16:30pm (flexible)
35 hours a week
- Start date
-
Monday 23 June 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage incoming and outgoing communications (emails, calls, post) and respond or redirect as appropriate
- Schedule and coordinate meetings, training sessions, audits, and site visits
- Maintain accurate records and filing systems for health and safety documentation, training records, risk assessments, and client files
- Liaise with trainers to supply them with paperwork required for training courses
- Liaise with clients to follow up on required paperwork or to provide updates
- Polite telephone manner
- Strong knowledge of Microsoft Office packages, including Outlook, Word, PowerPoint and Excel
- Good communication skills (both written and verbal)
- Good organisational skills
- Able to prioritise a varied workload
- Confident when dealing with colleagues and customers
- Ensure that the processing and storage of all providers data is compliant with relevant legislation and is always fully secure
- Accurately and effectively input and update data records within the directorate’s areas of responsibility
- Uploading to Training Management System
- Effectively and efficiently process all relevant documentation
- Receiving customer files and uploading information to relevant online portals (full training provided)
Where you'll work
8 BOLTON STREET
BURY
BL9 0LQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BURY COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Admin L3 Standard
This qualification requires college attendance once per month.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above or equivalent)
- Maths (grade C/4 or above or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
You will be responsible in providing high quality administrative support including routine office clerical duties, maintaining a high level of customer service, discussing customer requirements and suggest suitable products (full training provided). Maintain a sound knowledge of the department’s procedures and processes, assist the team with carrying out departmental duties. Undertake training and professional development to develop a high level of expertise within the role.
About this company
We are a family-run health & safety training and consultancy business based in the heart of Bury. With a strong commitment to delivering personalised and practical safety solutions, we work closely with clients across a range of industries to ensure they meet regulatory requirements and foster a safe working environment. Our approachable team combines professional expertise with a friendly, down-to-earth attitude, making health & safety accessible and understandable for businesses of all sizes.
After this apprenticeship
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
BURY COLLEGE
The reference code for this apprenticeship is VAC1000319926.
Apply now
Closes in 31 days (Friday 13 June 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College apprenticeship team will then be in touch regarding your application.