Business Administrator Apprenticeship

HELLER MACHINE TOOLS LIMITED

Worcestershire (B98 9EX)

Closes in 14 days (Tuesday 27 May 2025 at 11:59pm)

Posted on 12 May 2025


Summary

The successful candidate will be supporting day-to-day office operations and administrative tasks like managing emails, phone calls, and meeting schedules. They will also be preparing documents, reports, and presentations.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
The successful candidate will be working 07.00am until 15:30, with a 20 minute paid break and a 30 minute unpaid break at 12:30.

40 hours a week

Start date

Tuesday 26 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting day-to-day office operations and administrative tasks.
  • Managing emails, phone calls, and meeting schedules.
  • Preparing documents, reports, and presentations.
  • Assisting with data entry, records management, and filing systems.
  • Helping to organise meetings, take minutes, and support internal teams.
  • Learning business processes and contributing to efficiency improvements.

Where you'll work

Acanthus Road
Ravensbank Business Park
Redditch
Worcestershire
B98 9EX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprenticeship is work based alongside 6 taught sessions at Solihull College. These will happen approximately every 2 months. The successful candidate will be allocated a work-based assessor/Coach who will conduct regular reviews and support the learners' progress.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience
  • Physical fitness

Other requirements

Please be aware that we do not have a train station nearby or frequent buses that stop near here. We are based on an industrial estate.

About this company

Heller Machine Tools Limited is one of the UK’s largest horizontal CNC machining centre manufacturer and is a dynamic, modern Company situated in an easily accessible area on the outskirts of Redditch town centre.

Company benefits

Birthday day Pension scheme Death in service benefit Free parking 25 days annual leave plus bank holidays

After this apprenticeship

Once qualified and the apprenticeship is completed, a full-time position at Heller Machine Tools may be offered to the successful candidate.

Ask a question

The contact for this apprenticeship is:

HELLER MACHINE TOOLS LIMITED

Leah-Mai Ricketts

leahmai.ricketts@heller.biz

01212753362

The reference code for this apprenticeship is VAC1000319851.

Apply now

Closes in 14 days (Tuesday 27 May 2025 at 11:59pm)

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