Freight Forwarding Logistics Apprentice

Summary

Expeditors International are recruiting for an apprentice to join their branch in Manchester. The successful candidates will learn all aspects of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service.

Wage

£14,722.50 a year

Check minimum wage rates (opens in new tab)

With excellent benefits

Training course

International freight forwarding specialist (level 3)

Hours

Monday - Friday, 9.00am - 5.30pm. One hour lunch.

37 hours 30 minutes a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Expeditors International are recruiting for an apprentice to join their branch in Manchester. The successful candidates will learn all aspects of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service.

Major Duties and Responsibilities:

Air, Ocean, Trancson, Customs Brokerage roles:

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Files and reporting
Use both export and import dashboards timely
Ensure accurate and timely billing
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their shipments, meeting customer service standards
Contribute to maintain good relationships and good customer service, with customers and suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and look for best practices to improve operational efficiency and productivity
Timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary

Where you'll work

Unit 2, 62 Mosley Road
Trafford Park
Manchester
M17 1NB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

Level 3 International freight forwarding specialist Apprenticeship Standard qualification
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE or equivalent in:

5 GCSE’s including Maths and English (grade A*-C/ 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Administrative skills
Team working
Proactive

About this company

Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.

http://www.expeditors.com (opens in new tab)

Company benefits

• 23 Days holiday • Private Medical Insurance • Dental and Optical cover • Employee Stock Purchase Plan • Training and Personnel Development Program • 26 days of the year WFH • EAP • Bike2work scheme • Social events throughout the year

After this apprenticeship

Continued professional development, advancement to agent role and beyond.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Apprenticeship Recruitment Team

apprenticeships@seetec.co.uk

The reference code for this apprenticeship is VAC1000319774.

Apply now

Closes in 24 days (Tuesday 3 June 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents