Business Administration Apprentice

Summary

All aspects of business administration such as reception, taking calls, document processing, social media and more. We are looking for a friendly and confident person to join our team and be fully supported to complete their apprenticeship. This apprenticeship will especially suit a candidate looking to commence a career in the legal industry.

Wage

£13,741 to £22,222.20, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Pay review after 6 months

Training course

Business administrator (level 3)

Hours

35 hours per week, 9.00am - 5.00pm, with 1 hour lunch break.

35 hours a week

Start date

Saturday 6 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Reception duties
Covering telephone
Email Enquiries
Document processing
Client greeting
Emailing and posting documentation
IT system management and implementation
Social media account development
Customer care
Receiving all clients in a friendly and confident manner is a must along with keeping clients comfortable whilst waiting with drinks etc, as is the timely completion of tasks
Self-starting and initiative taking is key as would be an interest in the industry and subject area

Where you'll work

100 KING STREET
ALFRETON
DE55 7DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

UNIVERSITY OF DERBY

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will take place in the workplace alongside 6-weekly on-campus college activity days (college transport is available). You will also have regular workplace visits from your college instructor-mentor who will complete observations, and professional discussions and ensure you remain on track to achieve your qualification.

More training information

In addition to support with college assignments, you will receive training on each aspect of your role including;

MS Systems
Bespoke computer programmes
Team working
Industry compliance
Industry regulations
Industry terminology
and more

Requirements

Essential qualifications

GCSE in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Reliable
An interest in the industry
Ability to learn from peers
A desire to learn
Confidentiality

Other requirements

Please consider how you will get to work each day.

About this company

Rickards & Cleaver was established back in 1796, which makes us one of the oldest law firms in the UK. Throughout our two hundred year history, we have provided excellent legal services to thousands of private clients and local businesses. Our team of friendly, professional and highly experienced solicitors work closely with you to assist in dealing with whatever legal matters you may have. With hundreds of reviews listed online by happy clients, you can be sure that your matter will be dealt with to the highest of standards.

http://solicitorswhocare.co.uk (opens in new tab)

Company benefits

Annual leave entitlement

After this apprenticeship

We anticipate a permanent role on the successful completion of your apprenticeship, with the opportunity for progression within the organisation.

Ask a question

The contact for this apprenticeship is:

UNIVERSITY OF DERBY

Apprenticeships Team

feapprenticeships@blc.ac.uk

08000740099

The reference code for this apprenticeship is VAC1000319771.

Apply now

Closes on Thursday 31 July 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply through the Buxton & Leek College website using the 'apply now' button.

Cookies on Find an apprenticeship

Contents