Industrial Administration Apprentice

Summary

We are looking for a motivated and detail-orientated Industrial Administrative Apprentice to join our team. This is a brilliant opportunity for someone looking to start their career in a dynamic Automotive & Industrial environment, the role provides an opportunity to gain hands on experience whilst working through your apprenticeship programme.

Wage

£15,311.40 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Thursday, 07:30 - 16:30. Friday, 07:30 - 12:00.

38 hours 30 minutes a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This varied role reports directly to the Industrial Senior Manager. The duties and responsibilities of the role are as follows;

Maintaining accurate records using CRM systems
Liaising with internal departments such as Warehouse and the Quality department
Assisting the team with administrative tasks; filing, data entry, and document preparation
Learning and understanding the industrial products and services we provide
Monitoring and allocation of stock (ensuring old stock is used first)
Providing a friendly, professional, and proactive customer experience to ensure ongoing business relationships
Supporting the team in handling enquires via phone, email, and online communication channels
Processing data accurately using our internal systems
Preparation of quotations and pricing schedules
Ensuring relayed and recorded information is numerically correct
All other tasks deemed appropriate within your skill level

You will also develop strong professional relationships by;

Liaising with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensuring effective working relationships and co-ordination to provide necessary information for reporting purposes
Establishing effective working relationships with our customers and suppliers

Where you'll work

OLYMPUS DRIVE
GT WESTERN WAY
GREAT BRIDGE
TIPTON
DY4 7HY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DUDLEY COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your training for your apprenticeship will take place in the workplace, no day release to College is required
You will be assigned an assessor who will visit you every 8 weeks in the workplace to support you in your apprenticeship

More training information

Company induction
In house training as required
Support in your apprenticeship

Requirements

Desirable qualifications

GCSE in:

English (grade D/3/Level 1 Functional Skills)
Maths (grade D/3/Level 1 Functional Skills)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Initiative
Interpersonal skills
Timekeeping
Interest in finance
Prepared for industry change

About this company

Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.

https://olympusglobal.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Further development within industrial administration upon successful completion of your apprenticeship.

Ask a question

The contact for this apprenticeship is:

DUDLEY COLLEGE OF TECHNOLOGY

Chloe Powell

Chloe.Powell@dudleycol.ac.uk

01384363158

The reference code for this apprenticeship is VAC1000319750.

Apply now

Closes in 16 days (Monday 26 May 2025 at 11:59pm)

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