Automotive Commercial & NPI Administration Apprentice

Summary

You will be involved in a range of tasks from processing paperwork, sales orders, reviewing requests for quotations (RFQ’s), participating in NPI & Technical reviews between customers, suppliers and internal departments. You will also be involved in preparing quotations and pricing schedules.

Wage

£15,311.40 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Thursday, 07:30 - 16:30. Friday, 07:30 - 12:00.

38 hours 30 minutes a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a varied role supporting the Commercial and New Product function within Olympus Global.

The duties and responsibilities are as follows;

Answering incoming sales calls and responding to email enquiries
Administration and control of request for quotations (RFQ’s) from customers for new products and projects
Reviewing of supplier quotations with technical team to ensure that feasibility documents have been completed and that any issues are addressed
Ensure smooth handover of products/projects to customer service and material planning teams
Liaising with Technical team regarding selecting appropriate suppliers for projects from current approved supplier files
Processing of customer orders, quotations or returns using CRM and ERP systems (NetSuite)
Entering of Sales Orders onto Company’s computer system (Manually and Scanned)
Allocation of stock; First In, First Out (FIFO)
Reviewing maintaining customer kanban/consignment planners to ensure up-to-date and relevant. Proposing amendments where necessary
Communicating with the warehouse and the logistics team to ensure timely delivery
Provide updates to customers on order updates and/or delays and on lead times where necessary
Manage paperwork, including invoices, sales orders, purchase orders
Process data accurately using our internal systems
Building excellent rapport with customers to ensure ongoing business relationships
Associated filing and administration tasks
All other tasks deemed appropriate within your skill level

To ensure effective working relationships, which are key to role, you will;

Liaise with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensure effective working relationships and co-ordination to provide necessary information for reporting purposes
Establish effective working relationships with our customers and suppliers

Where you'll work

OLYMPUS DRIVE
GT WESTERN WAY
GREAT BRIDGE
TIPTON
DY4 7HY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DUDLEY COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training for your apprenticeship will take place in the workplace, there will be no day release to College required
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you on your apprenticeship

More training information

Company induction
In house training as required
Support with your apprenticeship

Requirements

Desirable qualifications

GCSE in:

English (grade D/3/Level 1 Functional Skills)
Maths (grade D/3/Level 1 Functional Skills)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Team working
Initiative
Prepared for industry change
Interest in engineering
Interest in logistics
Written skills
Accuracy
Eagerness to learn
Proactive

About this company

Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.

https://olympusglobal.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Further professional development within Commercial and NPI upon successful completion on your apprenticeship.

Ask a question

The contact for this apprenticeship is:

DUDLEY COLLEGE OF TECHNOLOGY

Chloe Powell

Chloe.Powell@dudleycol.ac.uk

01384363158

The reference code for this apprenticeship is VAC1000319732.

Apply now

Closes in 16 days (Monday 26 May 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents