Engineering and Manufacturing Support Technician Apprenticeship
HELLER MACHINE TOOLS LIMITED
Worcestershire (B98 9EX)
Closes in 17 days (Tuesday 27 May 2025 at 11:59pm)
Posted on 9 May 2025
Contents
Summary
You will work as part of a team to provide technical support and expertise for all areas of engineering and manufacturing functions. These include, but are not limited to communications software, analysis, measurement, process control, technical sales and marketing support, quality control, engineering drawing and product development.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Engineering and manufacturing support technician (level 3)
- Hours
-
Monday to Friday, 8am until 16:30pm.
40 hours a week
- Start date
-
Tuesday 26 August 2025
- Duration
-
3 years 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
What will the apprentice be doing?
- Supporting production and engineering teams in day-to-day operations
- Learning how to set up, test, and maintain manufacturing equipment
- Helping with maintenance schedules, quality control, and process improvements
- Assisting in technical troubleshooting and supporting engineering projects
- Using tools, machinery, and computer systems safely and effectively
- Completing coursework and assessments toward a nationally recognised qualification
Where you'll work
Acanthus Road
Ravensbank Business Park
Redditch
Worcestershire
B98 9EX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
MIDLAND GROUP TRAINING SERVICES LIMITED
Your training course
Engineering and manufacturing support technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Follow health and safety regulations, standards, and guidance.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
- Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
- Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
- Apply scientific, technical or engineering principles.
- Apply problem solving techniques to solutions for identified technical problems.
- Organise, plan and prioritise workflow and scheduling of work with stakeholders.
- Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
- Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
- Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
- Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
- Follow standard operating procedures.
- Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
- Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
- Apply continuous improvement techniques.
- Apply team working principles.
- Communicate in writing with others for example, stakeholders, colleagues, and managers.
- Communicate with others verbally for example, colleagues and stakeholders.
- Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
- Carry out and record learning and development activities.
- Apply equity, diversity and inclusion procedures.
- Follow health and safety regulations, standards, and guidance.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
- Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
- Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
- Apply scientific, technical or engineering principles.
- Apply problem solving techniques to solutions for identified technical problems.
- Organise, plan and prioritise workflow and scheduling of work with stakeholders.
- Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
- Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
- Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
- Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
- Follow standard operating procedures.
- Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
- Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
- Apply continuous improvement techniques.
- Apply team working principles.
- Communicate in writing with others for example, stakeholders, colleagues, and managers.
- Communicate with others verbally for example, colleagues and stakeholders.
- Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
- Carry out and record learning and development activities.
- Apply equity, diversity and inclusion procedures.
Your training plan
The successful candidate will complete the theory training at MGTS. The location address is Brook Building, Arrow Road North, Redditch, Worcestershire B98 8NN. They will then return to the workplace.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
About this company
Heller Machine Tools Limited is one of the UK’s largest horizontal CNC machining centre manufacturer and is a dynamic, modern Company situated in an easily accessible area on the outskirts of Redditch town centre.
https://uk.heller.biz/ (opens in new tab)
Company benefits
Birthday day off 25 days holiday plus bank holidays Pension Scheme Free parking
After this apprenticeship
Once qualified and the apprenticeship is completed, a full-time position at Heller Machine Tools may be offered to the successful candidate.
Ask a question
The contact for this apprenticeship is:
HELLER MACHINE TOOLS LIMITED
Leah-Mai Ricketts
leahmai.ricketts@heller.biz
01212753362
The reference code for this apprenticeship is VAC1000319624.
Apply now
Closes in 17 days (Tuesday 27 May 2025 at 11:59pm)
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