Business Admin Apprentice

Summary

We are a Dry-Lining construction company based in Rochdale and are looking for a full time, Office Administrator to carry out reception duties, general office admin and purchasing.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£7.55 Per Hour

Training course

Business administrator (level 3)

Hours

Monday to Friday – 8.00 am to 5.00 pm (with 1 hour for lunch daily).

40 hours a week

Start date

Monday 16 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your main roles and responsibilities will include:

Answering and redirecting telephone calls to the office and site based staff
Meet and greet visitors
General typing (letters, quotations, invoices etc…), photocopying, scanning and filing
Setting up enquiries and downloading documentation onto our computer system
Post – incoming and outgoing
Placing orders with suppliers and checking order confirmations
Maintaining Excel records with all prices
Chasing deliveries as required
Liaising with staff to arrange material deliveries
Managing the equipment hire list
Ordering and maintaining adequate levels of stationery and PPE

Where you'll work

THE LODGE
ARROW MILL
QUEENSWAY
ROCHDALE
OL11 2YW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 apprenticeship standard.

Training will take place on-site at the employer with a Tutor from Rochdale Training.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Confident Personality
Telephone Manner

About this company

Kinder Interiors is a leading North West based Dry-Lining Contractor established in 2005. We specialise in Dry-Lining, Suspended Ceilings, MF Ceilings, Metal Ceilings, Steel Framing Systems (SFS), Plastering and associated Joinery in the interiors market, covering the commercial, retail, leisure, education, healthcare and industrial sectors.

After this apprenticeship

Progression on offer for candidates, multiple senior members of staff started off at the company as an Apprentice.

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

Jason Wales

jwales@rochdaletraining.co.uk

01706 631 417

The reference code for this apprenticeship is VAC1000319575.

Apply now

Closes on Sunday 15 June 2025

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