Apprentice Site Administrator

VIVO DEFENCE SERVICES LIMITED

Ilchester (BA22 8HT)

Closes in 27 days (Friday 6 June 2025 at 11:59pm)

Posted on 8 May 2025

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Summary

Working on a busy military establishment, the apprentice will support the operations team in ensuring high-quality data production and provide advice and support to the teams at RNAS Yeovilton regarding VIVO processes.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday to Friday, 09:00 - 17:00.

37 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering all incoming telephone calls promptly and professionally
  • The preparation and maintenance of reports as required by management
  • Support management in formal meetings
  • Maintaining the office filing system – both hard copy and electronic - in accordance with VIVO policy
  • Provide reports and data to key stakeholders
  • Prepare and send spreadsheets of monthly Planned Preventative Maintenance jobs to suppliers

Where you'll work

Building 500
RNAS Yeovilton
Ilchester
BA22 8HT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

YEOVIL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprenticeship training is delivered through a combination of workplace learning and monthly virtual masterclasses. This training will teach you the knowledge, skills and behaviours set out in the Level 3 Business Administration Apprenticeship standard. On completion, the apprentice will receive the Business Administration Level 3 qualification. 

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 9 – 4 / A* - C)
  • Maths (grade Grade 9 – 4 / A* - C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Patience

Other requirements

You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone conversation with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment. The successful candidate will be required to pass the Baseline Personnel Security Standard (BPSS) checks prior to beginning work with VIVO Defence Services.

About this company

VIVO oversees Facilities Management and Service Family Accommodation Maintenance on behalf of the Ministry of Defence's Defence Infrastructure Organisation. VIVO also runs Asset and Facilities Management services for the Defence Science and Technology Laboratory (Dstl), who look after 8 of the 13 UK regions of the Volunteer Estate, and also provides Housing Maintenance and Facilities Management services for 11 United States Visiting Forces (USVF) sites across England. Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive.

https://www.vivodefence.com/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

If the apprentice performs well during the apprenticeship, a permanent Administration role will be available.

Ask a question

The contact for this apprenticeship is:

YEOVIL COLLEGE

Gabrielle Cobner

studentrecruitment@yeovil.ac.uk

01935845380

The reference code for this apprenticeship is VAC1000319539.

Apply now

Closes in 27 days (Friday 6 June 2025 at 11:59pm)

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