Admin & Social Media Apprenticeship

Summary

Monmore Confectionery has an exciting new opportunity for someone driven, with a background or a keen interest in social media, to help drive the online presence of the business.

Wage

£16,881.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Friday 8am-5pm with some Saturday work. 30 minute lunch break.

42 hours 30 minutes a week

Start date

Monday 2 June 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Running Social Media Accounts
General Admin Duties
Recieving Enquiries
Livestreaming on social media platforms
Marketing companies' products
Other general duties

Where you'll work

Unit 7, Phoenix Industrial Estate,
Loxdale Street
BILSTON
WV14 0PR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

STAFF SELECT LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

During your training you will be visited by your designated coach in the workplace every 4-6 weeks.

Requirements

Desirable qualifications

GCSE in:

Maths & English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Team working
Initiative
Patience

About this company

Established in 1989, our journey began in Monmore Green, inspiring our name and passion for quality confectionery. Originally focusing on bulk and pick-and-mix sweets, our dedication to excellence soon outgrew our humble beginnings. In our pursuit of innovation, we relocated to a spacious warehouse on Oxford Street, Bilston, West Midlands. We introduced a multi-head vertical bagging machine to launch our pre-packed sharing bag range. Sustained by its success and driven by our commitment to meeting demand, we expanded further, acquiring a 20,000 sq ft premises on Loxdale Street, Bilston.

https://www.monmoreconfectionery.co.uk/about-us (opens in new tab)

After this apprenticeship

Potential full-time employment with the company.

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Ryan Whitehouse

ryan.whitehouse@novatraining.co.uk

The reference code for this apprenticeship is VAC1000319503.

Apply now

Closes in 22 days (Sunday 1 June 2025 at 11:59pm)

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