HR Apprenticeship - People, Culture Administrator – Find an apprenticeship

Summary

Are you passionate about people and culture within an organisation? Do you want to kickstart your career in HR? Frenkel Topping is seeking a motivated HR Apprentice to join our dynamic People & Culture team. You’ll have the chance to contribute to projects, support HR operations, and grow your skills in a forward-thinking environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

HR support (level 3)

Hours

Monday - Friday, 37.5 hours per week. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 9 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Are you passionate about people and culture within an organisation? Do you want to kickstart your career in Human Resources? Frenkel Topping is seeking a motivated and enthusiastic People & Culture Apprentice Administrator to join our dynamic People & Culture team. This apprenticeship offers a unique opportunity to gain practical experience in human resources while working towards a recognised qualification. You’ll have the chance to contribute to meaningful projects, support core HR operations, and grow your skills in a supportive and forward-thinking environment.

Key Responsibilities:

Administrative Support: Assist the People & Culture team with day-to-day administrative tasks, including maintaining employee records, updating HR databases, and filing documents.
Recruitment Assistance: Support the recruitment process by coordinating job postings, scheduling interviews, and communicating with candidates through various channels.
Onboarding & Offboarding: Assist with the onboarding process for new employees, including preparing welcome materials and scheduling orientation sessions. Support offboarding procedures as needed.
Employee Engagement: Help organise employee engagement activities and events, promoting a positive workplace culture.
Training & Development: Support the organisation of training sessions and developmental programs, including tracking attendance and collecting feedback.
Policy Compliance: Assist in ensuring compliance with company policies and procedures, as well as relevant legislation and regulations.
Data Management: Maintain and update employee records, ensuring data accuracy and confidentiality at all times.
Communication: Foster open communication within the organisation by responding to employee inquiries regarding policies, procedures, and benefits.
Project Support: Assist in various people & culture projects, including diversity and inclusion initiatives, employee feedback surveys, and performance management processes, health & safety.

Person Spec:

A keen interest in Human Resources, People Operations, or a related field.
Strong interpersonal and communication skills, both written and verbal.
High level of organisational skills with attention to detail.
Ability to handle sensitive information with confidentiality.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) preferred.
A proactive attitude with a willingness to learn and grow within the HR field.

Where you'll work

Frenkel House 15 Carolina Way Salford
Manchester
M50 2ZY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SALFORD CITY COLLEGE

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Level 3 HR Support Apprenticeship

More training information

Training will be provided within the workplace, a 6 hour per week allocation will be provided for the successful apprentice to complete any apprenticeship based learning.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A* - C / 9 - 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

Why work for FTG? At Frenkel Topping Group (FTG) are believe in living our values every day. We are committed to our values as set out below and if you share our passion and are looking for a rewarding career where you can make a difference, then we invite you to join our team. • Give it heart - we've built an army of passionate and empathetic people who go the extra mile for their clients and team. Our caring gene is at the heart of every interaction we have. We deliver an end to end human experience. • Show resilience – as individuals and a team we’re inspired by our clients who show resilience every day. Our agility, our work ethic and our appetite for problem solving means we always find a way. • Make it easy – we’re a team of good people doing the right thing, always. We’re pro-active and responsive and go above and beyond to make our client’s lives easier. • Act with integrity – we’re always honest. We do what we say we’ll do and we do it with great care and expertise. We are proud of our clients and our people and we honour the trust they put in us by delivering outstanding service and creating an amazing place to work. • Respect – we treat our client and each other as individuals and we take the time to walk in that person’s shows to understand how we can provide support. We assume good intentions and always bring a positive outlook. • Think differently – we connect communities, champion collaboration in our industry and we’re big on learning and development. We’re big believers in nurturing grassroot talent. We look beyond FTG to do the best by our clients and plan for the future. We think bigger! What We Offer: • A structured apprenticeship program with guidance and mentorship from experienced HR professionals. • Opportunities for personal and professional development. • A supportive and inclusive work environment. • Pension scheme, flexible working, cycle to work scheme, social events , 23 days holidays accruing through length of service, Employee Assistance Program, Perks discounts membership and much more! We know that work is an important part of all of our lives, but we believe there’s more to work-life than the jobs we do. Careers at FTG are about growth and opportunity, a sense of community and about the impact we have as individuals and as a team, working in an important area of professional services. Frenkel Topping Group is an equal opportunities employer that is committed to diversity and inclusion in the workplace. Frenkel Topping Group is proud to be Disability Confident Committed. If you are invited to an interview, please let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

About this company

Frenkel Topping are expert financial advisers, and we help solicitors, barristers, and professional deputies achieve life-changing results for clients involved in litigation over personal injury and clinical negligence.

https://www.frenkeltopping.co.uk/ (opens in new tab)

Company benefits

• A structured apprenticeship program with guidance and mentorship from experienced HR professionals, opportunities for personal and professional development • Pension scheme, flexible working, cycle to work, social events, 23 days holidays

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We know that work is an important part of all of our lives, but we believe there’s more to work-life than the jobs we do. Careers at FTG are about growth and opportunity, a sense of community and about the impact we have as individuals and as a team, working in an important area of professional services.

Ask a question

The contact for this apprenticeship is:

SALFORD CITY COLLEGE

Abbie Thomson

abbie.thomson@salfordcc.ac.uk

07712512584

The reference code for this apprenticeship is VAC1000319502.

Apply now

Closes in 16 days (Friday 30 May 2025 at 11:59pm)

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HR Apprenticeship - People, Culture Administrator

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