Trading Standards Officer – Apprentice (level 6) – Find an apprenticeship

Summary

Are you interested in a career in consumer protection, regulation and enforcement? We are recruiting a level 6 Trading Standards Officer Apprentice. You’ll work in a supportive environment and be trained in all the basics of trading standards work but with a focus on vapes and tobacco enforcement and one other area.

Wage

£28,163 a year

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Pay award pending

Training course

Trading standards professional (level 6)

Hours

Monday - Friday 8.30am - 5.00pm, 37-hours a week.

37 hours a week

Start date

Monday 1 September 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Undertake the Level 6 Trading Standards Professional apprenticeship and any additional qualification requirements required by the Chartered Trading Standards Institute’s qualification framework; making sure that all targets are achieved. This may include attending off-site training as needed
To work towards being able to undertake the full duties of a Trading Standards Officer, as defined by the 15 duties contained within the Trading Standards Professional apprenticeship standard
Under the supervision and guidance of managers, to actively contribute to the work of the trading standards service and its priorities and objectives, in particular but not limited to regulation of vapes, cigarettes and tobacco production
Support with enforcing relevant legislation, the carrying out inspections of trading premises and the sampling of products, to ensure that legal requirements are being complied with which will include occasional out of hours working appropriate to grade
Provide support, advice and guidance to local businesses to help them develop and grow
To actively gather and process intelligence regarding business malpractice, community concerns and breaches of relevant legislation; prioritising complaints and enquiries from businesses and consumers and appropriately respond to/investigate these enquiries, having regard to the Service’s policies
Under the supervision and guidance of managers, undertake investigations, investigate complaints and provide relevant advice and assistance to businesses and consumers, attending court to give evidence, if required

Where you'll work

Graham Hill House
Electric Avenue
Ferry Hinksey Road
Oxford
OX2 0BY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CSA (SERVICES) LTD

Your training course

Trading standards professional (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.

Your training plan

Trading Standards Professional Level 6.

Requirements

Essential qualifications

GCSE in:

3 x other subjects (grade 9 - 4/A* - C)
English (grade 9 - 4/A* - C)
Maths (grade 9 - 4/A* - C)

A Level in:

2 x any subject (grade C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Team working
Initiative
Patience

Other requirements

You’ll need to be able to get around all parts of Oxfordshire (and sometimes further afield) easily and efficiently. Having a driving licence is one of our desirable criteria.

About this company

We're the local authority for Oxfordshire, committed to delivering top quality services and value for money on behalf of the county's 600,000+ residents.

https://www.oxfordshire.gov.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Our Trainee Trading Standards Officer role is an excellent introduction into a great profession. You’ll develop professional skills and knowledge in our incredibly broad range of regulatory and investigative work.

When you pass the apprenticeship, associated professional qualifications and obtain a post as a Trading Standards Officer, you can expect to earn an initial salary of more than £37,000.

Ask a question

The contact for this apprenticeship is:

Oxfordshire County Council

Davina Walkin

Davina.Walkin@oxfordshire.gov.uk

The reference code for this apprenticeship is VAC1000319078.

Apply now

Closes in 22 days (Sunday 1 June 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

All applications should be made via Oxfordshire County Council at the link provided

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Trading Standards Officer – Apprentice (level 6)

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