Fieldflex Project Coordinator Apprentice (Level 3 Business Administrator)

Summary

Join our dynamic project delivery team, where your attention to detail and reporting will drive the success of client installations. In this role, you'll compile and issue install and snagging reports, ensuring clients receive timely, accurate updates. This is a fantastic opportunity to be at the heart of operational execution.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

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We will pay the national minimum wage for the appropriate age band, rather than the Apprenticeship national minimum wage. Hourly rate expected to increase annually and in line with age appropriate government guidelines.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 08:30 to 17:00.

40 hours a week

Start date

Monday 9 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice in our project support team, you’ll help make sure our retail installation projects run smoothly and are properly reported. You’ll work closely with our Project Managers and play an important role in organising reports, tracking progress, and keeping our clients updated.

Your tasks will include:

Creating Reports: Use our Fieldflex reporting software to build installation reports based on client instructions. You may also help create new report templates when needed.
Scheduling Work: Assign work to our installers based on project schedules. Make sure the right daily reports are sent to the right installers through the software.
Checking Reports: Each day, review and check the previous night’s installation reports to make sure they match the client’s instructions. Highlight any issues and record them in our tracking system.
Client Updates: Send completed install reports to our brand clients. If work is done at night, send the report by midday the next day. If it’s a daytime job, send the report before the end of the same working day.
Fixing Issues: Spot any problems in the reports and take steps to fix them. Let the brand or manufacturer know if there are any issues with their products or instructions.
Safety Documents: learn to create Risk Assessments and Method Statements (RAMS) for projects. Also make sure store or shopping centre bookings are completed on time.
Travel Planning: Help organise travel and accommodation for installers and arrange payment for things like tolls or congestion charges.

Where you'll work

Unit 1
Bardon 22 Industrial Estate, Bardon Hill
Coalville
LE67 1TE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LOUGHBOROUGH COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Within the first 15 months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date. (Online delivery with optional drop in sessions at College)
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor

Requirements

Essential qualifications

GCSE in:

4 GCSE's including English (grade C / 4 or equivalent)

Desirable qualifications

GCSE in:

Maths (grade C / 4 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Logical
Team working

Other requirements

Loughborough College will be shortlisting applications, please check your email for updates on your application. Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with us.

About this company

Fieldflex is a leading retail installation company both locally and globally. We assemble, connect, adjust and fine-tune each piece of furniture and merchandising elements throughout Europe & the world, using our specialist professionals.

https://www.fieldflexservices.com/en/ (opens in new tab)

Company benefits

Annual leave 21 days, (3 days must be reserved and taken for Christmas shut down), discounted gym membership, company pension contribution.

After this apprenticeship

Starting in this apprentice role is a great first step into the world of project management. You’ll gain valuable experience by supporting live retail installation projects and learning how to manage reporting, schedules and client communication.

As you grow in confidence and develop your skills, you'll begin to understand how projects are planned, how problems are solved quickly, and how teams work together to deliver work on time and to a high standard. You’ll work closely with experienced Project Managers, giving you the chance to learn directly from them and understand the full project lifecycle—from client briefing through to final delivery.

Over time, and with the right attitude and performance, this role can progress into a Junior Project Manager or Project Coordinator role. From there, you could eventually move into a full Project Manager position. This is a role where what you put in is what you get out. With dedication, problem-solving skills, and a positive attitude, you’ll build a strong foundation to grow into a leadership role in our projects team.

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