Business Administration Apprenticeship

Summary

An exciting opportunity for a confident individual to train as a Business Administrator. We are looking for an organised, hardworking individual to support the team with all general administration across the business. You will be maintaining administration systems.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.30am - 3.30pm

35 hours a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Taking accurate messages where appropriate
Ensuring that all calls are answered promptly, accurately, and professionally
Organising business documents
Work closely and collaboratively with the team
Maintaining administration systems in line with GDPR
Liaising with clients with excellent customer service
Providing a reception service to all visitors to the building, taking visitors to rooms if needed and being the first point of contact for all enquiries
Attending meetings and taking minutes
Providing administrative duties to all departments as necessary
Assisting with the recruitment of new staff including obtaining references, ordering uniform and badges
Supporting the financial department with administration support

Where you'll work

BOSTON ROAD NORTH
HOLBEACH
SPALDING
PE12 8AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

UNIVERSITY ACADEMY HOLBEACH

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards an Advanced level Business Administration Apprenticeship delivered by University Academy Holbeach
You will have a dedicated Business Administration mentor who will visit you at your workplace
During this apprenticeship, you will develop a portfolio and have regular reviews
All apprenticeship work will be completed during working hours

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Our Hospital Trust was formed in 1988 after the South Lincolnshire Health Authority announced their intention to close Holbeach Hospital. Rather than fight the closure, local community leaders chose to work with the health authority to find a way for the facility to remain open. Substantial funds were raised by local people and Holbeach and East Elloe Hospital Trust was formed. The Trust now provides beds for use by local GPs, nursing home beds, as well as re-ablement beds. Not only did the people of Holbeach and the surrounding villages save their hospital, they provided a resource which continues to grow and meet the needs of the community it serves.

https://www.holbeach-hospital.org.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

There could be an opportunity of a full-time role at the end of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

UNIVERSITY ACADEMY HOLBEACH

apprenticeships@uah.org.uk

01406423042

The reference code for this apprenticeship is VAC1000318580.

Apply now

Closes in 17 days (Saturday 31 May 2025 at 11:59pm)

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