Apprentice Pharmacy Services Assistant (Level 2)

ASHTREE PHARMACY

BIRMINGHAM (B30 2NW)

Closes in 13 days (Wednesday 14 May 2025 at 11:59pm)

Posted on 30 April 2025

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Summary

This role is an exciting opportunity to join a small team at an excellent family run pharmacy which dedicates itself to develop the team through apprenticeships and training. This will be an excellent start to a career in dispensing with the opportunity to progress to further learning.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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There is a salary review annually

Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday: Daily hours to be confirmed Saturday: 9:00am - 1:00pm. Hours are subject to change so flexibility from a successful applicant will be essential.

30 hours a week

Start date

Monday 19 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

  • Handling customer queries with confidence
  • Collection of prescription charges/checking patient exemption statements
  • Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
  • Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
  • Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
  • Ensuring that that all dispensary equipment is kept clean and kept in good working order
  • Maintaining full and accurate records of all dispensing transactions
  • Ordering and unpacking drugs and dressings
  • Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser
  • Taking orders for repeats and dealing with queries from district nurses and support staff
  • Using the computer to keep records up to date
  • Dealing with queries from patients regarding their prescriptions
  • Handling controlled drugs (and keeping register)
  • Handling prescription money and operating/balancing the till
  • Assisting when required to meet targets in relation to dispensing doctors scheme
  • Assisting in stock checks control record/logbook
  • Ensuring that that all dispensary equipment is kept clean and kept in good working order

Where you’ll work

1534 PERSHORE ROAD
STIRCHLEY
BIRMINGHAM
B30 2NW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BIRMINGHAM METROPOLITAN COLLEGE

Your training course

Pharmacy services assistant (level 2)

Equal to GCSE

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Your training plan

  • The standard includes a 20% off-the-job training requirement with Birmingham Metropolitan College
  • The off-the-job training will be delivered from Mathew Boulton College, Birmingham on a day release basis
  • Apprentices are graded according to their performance in the EPA
  • Upon successful completion the apprentice will achieve a Pharmacy Services Assistant Level 2 qualification

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Desirable qualifications

GCSE in:

  • Science (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative
  • Patience

Other requirements

If you are already an apprentice attending Birmingham Metropolitan Colleges, please contact the BMet Recruitment Team BEFORE submitting your application. You can reach them by email at apprenticeships@bmet.ac.uk or by calling 0121 362 1122.

About this company

A family run and busy pharmacy, servicing the community with help and advice on a variety of health matters. A friendly team with years of experience and knowledge, who are always welcoming and professional in their manner. This employer is always keen to develop their team of loyal staff and have engaged with BMet college over many years.

Company benefits

Staff discount

After this apprenticeship

  • Potential progression on to the Level 3 Pharmacy Technician apprenticeship
  • Further progression may well be available in other areas within the Pharmacy sector, upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

BMet Recruitment Team

recruitment@bmet.ac.uk

0121 362 1122

The reference code for this apprenticeship is VAC1000298914.

Apply now

Closes in 13 days (Wednesday 14 May 2025 at 11:59pm)

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