Customer Service Apprentice MRS LISA HADLEY
Roses Pantry is a Coffee Shop, Café and Newsagent situated in Milton Court Shopping Centre in Ravenshead. We are looking for an additional member of staff to join our growing team. As part of this role you will be working front of house, which involves dealing with customers, taking orders and taking payments.
Closing date: 04 Jun 2024
Apprenticeship summary
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Annual wage
£8,320.00
Additional hours are available. Uniform will be provided. Free local car parking.
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Working week
Monday - Friday between 10.30am - 3.30pm - Some weekend work will be required.
Total hours per week: 25
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Expected duration
15 Months
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Possible start date
10 Jun 2024
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Date posted
23 Apr 2024
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000246635
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Positions
1 available
What you will do in your working day
- Using the point of sale till
- Dealing with Customers
- Taking Food orders
- Using the kitchen equipment to develop your baking skills as the majority of our cakes and food are made on the premises
The training you will be getting
- Level 2 Customer Service Apprenticeship Standard, including Functional Skills if required
- This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus
- You will work with expert assessors to develop new knowledge, skills and behaviours within the profession
- You will experience a blended learning model
- You will gather learning evidence, journals and off-the-job records using your e-portfolio
- At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged
What to expect at the end of your apprenticeship
- At the end of the apprenticeship there may be an opportunity to progress into a permanent role
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade A*/C - 9/4) Essential
About the employer
Employer
MRS LISA HADLEY
Address
7 Milton Court
Ravenshead
Nottingham
NG15 9BD
Training
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Violet
01623900798
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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