Retail Parts Advisor Apprenticeship Mercedes-Benz of Leeds

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2024

Apprenticeship summary

Annual wage

£13,312.00

Wages explained

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

Minimum Wage Rates
Working week

To be confirmed by employer.

Total hours per week: 40
Expected duration

12 Months
Possible start date

02 Sep 2024
Date posted

22 Apr 2024
Apprenticeship level

Advanced
Level 3 (A level)
Reference number

VAC1000246417
Positions

1 available

What you will do in your working day

The role of a Retail (Parts) Advisor Apprentice:

Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing Warranty Claims and Payment
Identifying Parts
Business development/ Planning
Marketing and Visual Merchandising
Forecasting and Budgeting
Managing logistics including organising and arranging deliveries

The training you will be getting

You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.

What to expect at the end of your apprenticeship

Parts Process Specialist
Parts Supervisor
Parts Manager
After Sales Manager
May lead to Sales Executive (Level 4 qualification)

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired

Things to consider

Please consider the time to travel to the site of employment daily and consider the cost of travel in relation to apprenticeship wages. The employing retailer dictates the remuneration that apprentices receive. They are required to pay, at least, the National Minimum Wage.

About the employer

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Employer

Mercedes-Benz of Leeds

Address

155 Gelderd Road

Leeds

LS12 6BZ

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Training

Training provider

MERCEDES-BENZ CARS UK LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training
qualifications, like an NVQ in a relevant field
industry or sector experience

Contact

apprentice_recruitment@mercedes-benz.com

01908301496

Apprenticeship standard

Retail team leader

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions