Customer and Sales Apprentice DELTA AUTO PARTS (HAINAULT) LTD

A Customer and Sales Apprentice is required for a leading Automotive Parts Wholesaler. The candidate will learn all the products to liaise with customers over the phone, and will also be required to do some cataloguing admin work. Fantastic career progression opportunity for the right candidate.

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Closing date: 13 May 2024

Apprenticeship summary

  • Annual wage

    £11,648.00

    Could be extended to £12,500

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.30am - 5.30pm with a 1 hour lunch break.

    Total hours per week: 35.0

  • Expected duration

    13 Months

  • Possible start date

    20 May 2024

  • Date posted

    19 Apr 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000246137

  • Positions

    1 available

What you will do in your working day

With a new strategy initiated to rapidly expand the company’s range of products and customer base, we now offer a product range over 25 product lines within 7 broad categories for all makes and models, and we now distribute to retailers in the vehicle aftermarket industry throughout the UK.

Duties will include:

  • General administration
  • Processing orders
  • Sales calls
  • Answering the telephone
  • Building a rapport with customers
  • Cataloguing administration tasks
  • Data input 

The training you will be getting

  • Upon completion and passing of the end Point Assessment, the achievement will be Customer Service Practitioner Level 2 qualification (Intermediate). 
  • The programme will be delivered remotely, over Teams with a minimum of 3 sessions per month, supported by an online learning platform for assignments and learning, during working hours. 

What to expect at the end of your apprenticeship

  • Fantastic career progression opportunity for the right candidate, depending on progress and performance, so is not guaranteed.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Logical, Team working, Maintain confidentiality, Flexible in their approach

Qualifications

GCSE or equivalent Maths and English (Grade 3 /D) Essential

Things to consider

Vacancy may close earlier if suitable applicant is secured. Applicants NOT having the minimum 3 / D grades for Maths and English, will be declined automatically.

About the employer

Delta Auto Parts is located in Hainault Business Park and was established in 2011, originally specialising only in wheel drive components such as CV joints and driveshafts.

Employer

DELTA AUTO PARTS (HAINAULT) LTD

Address

UNIT 6

BURNSIDE INDUSTRIAL ESTATE

ROEBUCK ROAD

IG6 3UG

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Training

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Sophia Chowdhury

schowdhury@crownvt.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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