Hospitality Supervisor Apprenticeship BARNHAM BROOM GOLF CLUB LTD

What you will do in your working day

• Ensure that company Health & Safety, Food Safety and COSHH Legislations are adhered to: this will involve action and appropriate training. 
• Attend monthly HOD and financial review meetings. 
• Be fully conversant with facilities, services and promotions offered by the business.
• Ensure all service standards are maintained throughout the catering operations. 
• Coordinate and hold monthly team meetings.  Ensure minutes are taken and distributed to the team.
• Actively consider prevention, recovery and investigation of any complaints. 
• Undertake duty management shifts as and when required as per the rota. 
• Maximise the sales of food and drink at all times. 
• Attend Health & Safety meetings. 
• Attend internal meetings where required.
• Improve and implement new policies and procedures.

The training you will be getting

For the full apprenticeship, candidates will complete:  
Level 3 Hospitality Supervisor Apprenticeship Standard. 

Functional skills if required.
 
For the End Point Assessment (EPA) apprentices will undertake a knowledge test, business project, practical observation and a professional discussion. 
 
Apprentices are expected to attend college one day per week (term-time only) at the Ipswich Road campus, located near Norwich city centre. 

What to expect at the end of your apprenticeship

A position may be available for the right candidate following successful completion of the apprenticeship. The business is looking for somebody who wants to develop and gain a position following their apprenticeship.