TUI Retail Apprentice TUI UK LIMITED
A Level 3 TUI Retail Apprentice is required. Joining TUI Retail at our Guildford shop as an apprentice provides valuable insight into the world of travel. Our two-year apprenticeship scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday experiences.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: today
Apprenticeship summary
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Annual wage
£13,530.00
Salary is based on 37.5 hours per week. Salary will be pro-rata for part time roles. Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’.
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Working week
Flexibility to work variable shift patterns each week which include evenings and weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and shifts to be confirmed.
Total hours per week: 37.5
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Expected duration
2 Years
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Possible start date
17 May 2024
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Date posted
17 Apr 2024
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000245484
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Positions
1 available
What you will do in your working day
- Help customers find a suitable package holiday or plan independent travel
- Make bookings and payments using online computer systems
- Advise customers about passports, insurance, visas, vaccinations, tours and vehicle hire
- Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
- Technology is evolving every day, and so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
- If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
- You’ll embrace change and rise to the challenges of a customer focused role
- Your drive to achieve will lead you to exceed your sales and service objectives - in retail we call it ‘Smashing your Targets’
The training you will be getting
- You’ll be assigned a learning coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification plus Functional Skills in English and maths (if required)
- 6 hours of your working week (a minimum of six hours) will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
What to expect at the end of your apprenticeship
- Our apprenticeships offer a great route into a varied and exciting career with TUI for the right candidate
- Progression onto a level 4 qualification
- A career in the travel industry
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
TUI UK LIMITED
About disability confident
Address
64 New George Street
Plymouth
PL1 1RR
Contact
TUI Recruitment Team
Training
Training provider
TUI UK LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Travel consultant
Level 3 (A level)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you’ll receive an email shortly after.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: today