Customer Service Practitioner Apprentice SPS Technologies Limited
This is a fantastic opportunity for a customer focused individual who'll have the chance to get involved to support various departments such as HR, Finance, Purchasing and Sales in a series of different rotations across the business in order to demonstrate proficiency in a number of office based activities as required by the qualification.
Closing date: 31 May 2024
Apprenticeship summary
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Annual wage
£15,175.68
Fantastic salaries offered. Salary dependent on age, between £15,175 - £22,605 in Year 1. After Year 1, all salaries will increase. 25 Days +8 Bank Holidays, Pension, Annual Pay Review, Quarterly Cash Bonus, Sport & Social Club, Discount Codes & more
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Working week
Monday– Thursday: 8am–4:30pm Friday: 8am– 1pm
Total hours per week: 38
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Expected duration
15 Months
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Possible start date
05 Aug 2024
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Date posted
21 Mar 2024
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000239473
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Positions
1 available
What you will do in your working day
- Answer phone calls appropriately and in a professional manner.
- To use IT systems including Microsoft Outlook, Word & Excel
- To handle requests for information
- Liasing with various departments
- Undertake any reasonable tasks as required by Management Team
- To maintain complete confidentiality at all times
The training you will be getting
- Level 2 Apprenticeship Standard in Customer Service Practitioner
- https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
- Level 2 Functional Skills maths or English (If required)
What to expect at the end of your apprenticeship
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
SPS Technologies Limited
https://www.pccfasteners.com/companies/pcc-fasteners/sps-tech-tj-brooks.html
Address
Troon industrial Area
191 Barkby Road
Leicester
LE4 9HX
Training
Training provider
LOUGHBOROUGH COLLEGE
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Recruitment Team
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.