Security Control Room Apprentice (1) SECURITAS SECURITY SERVICES (UK) LIMITED
We have an excellent reputation within the industry and our highly trained staff deal with a wide range of alarm and guarding systems, covering security, fire, CCTV, environmental alarms. This role will be based at our Security Operations Centre located in Milton Keynes MK17 8LX.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 05 Jun 2024
Apprenticeship summary
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Annual wage
£24,500.00
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Working week
12 Hours on a 4-day rolling period (4 on, 4 off). Days and times to be confirmed.
Total hours per week: 42
(the hours are based on the candidate being over 18)
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Expected duration
12 Months
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Possible start date
08 Jun 2024
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Date posted
14 Mar 2024
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000237814
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Positions
1 available
What you will do in your working day
At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures.
Duties:
- Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff
- Manage mobile alarm call outs and provide solutions in a timely manner
- Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly
- Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required
- Ensure that all systems / databases are updated in a timely and accurate manner
- Responsible for the provision of appropriate responses to alarm systems and despatch of emergency services
- Assistance / coverage during adverse weather conditions and other emergencies
- Provide standby coverage on all days allocated
- Provide client reports
Salary: Starting at £24,500 with incremental increase upon completion of training modules and subject to performance, competency, absence record etc. We are proud to be a Real Living Wage employer.
Shift pattern: 12 Hours on a 4-day rolling period. (4 Days On, 4 Days Off). We operate 24/7, 365 days a year. Day Shift: 6.00am to 6.00pm, Evening Shift: 6.00pm to 6.00am
Employer website: https://www.jensensecurity.co.uk/
The training you will be getting
Your apprenticeship is a 12 month duration and a portfolio must be built on to meet all knowledge, skills and behavior requirements for the apprenticeship standard. Full commitment is needed.
What to expect at the end of your apprenticeship
Upon successful completion, you may be offered a permanent role.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
SECURITAS SECURITY SERVICES (UK) LIMITED
Address
Securitas Security Services UK Ltd, Cobra House, Ortensia Drive, Wavendon
Milton Keynes
MK17 8LX
Training
Training provider
SKILLS FOR SECURITY LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Professional security operative
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 05 Jun 2024